Landing page
The DEX landing page serves as the starting point for the information on the total number of alerts, impacted devices, and a device world map.
To access the landing page, navigate to Workspaces > Service Operations Workspace. The Home icon (
Image omitted: icon-dex-home.png
The Home icon that displays the Home page.\) is selected by default and you can view the landing page of the Service Operations Workspace Performance Analytics dashboard.
The Home icon that displays the Home page.\) is selected by default and you can view the landing page of the Service Operations Workspace Performance Analytics dashboard.
Note: The graphs display the latest data from the last two hours.
For more details on each card, see Landing page cards.
Employee experience overview
The Employee experience overview section provides details such as active alerts, impacted devices, and active devices.
Devices
The devices world map shows device counts by location, allows you to drill down into specific regions, and redirects to the Devices page for detailed insights.