Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Advanced configuration

Advanced configuration options provide additional customization capabilities beyond standard settings. These options allow you to fine-tune system behavior and optimize performance for specific organizational requirements.

  • Convert an application source to DEX
    Convert a Visibility Content application to DEX monitoring. After conversion, the application is managed in the Application and Device Health system.
  • Map a device user to a ServiceNow DEX user
    Complete this procedure to map a device user to a DEX user so you can notify the user about any of the device metrics breaching a predetermined threshold.
  • Device location determination
    Identify and determine the number of impacted devices based on the location by defining a custom logic.
  • Configure ACC to use a proxy for all traffic
    Configure the Agent Client Collector (ACC) to use a proxy for all traffic by setting environment variables. Using a proxy helps you enhance security, monitor and control internet usage, improve performance through caching, protect privacy, and enforce compliance with your organization's policies.
  • Switch ACC from one instance to another
    Switch Agent Client Collector (ACC) to a different instance.
  • Configure MID-less Agent Client Collector using a single-line command
    Use a single-line command to set up a MID-less Agent Client Collector. You can also use the single-line command to migrate agents configured with a MID Server to have a MID-less configuration.
  • Convert MID-based ACC to MID-less
    Convert MID-based Agent Client Collector (ACC) to MID-less ACC by adjusting the configuration in acc.yml, decoupling from a specific MID to enhance flexibility and adaptability.
  • Sudo banner validation
    Sudo banner validation flags missing sudo permissions on managed devices so you know when the DEX agent's capabilities are limited.

Parent Topic:Digital End-User Experience