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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Results of canceling a contract renewal process

Cancelling a contract renewal process results in a change in the state of Contract, Contract Renewal Request, Contract Renewal Request Lines, and Contract Renewal tasks.

Canceled itemResult
Contract Renewal Request- The entire renewal request is canceled. - The substate of the contract that is being renewed is cleared. - All the draft contracts are canceled.
Contract Renewal Request Line- The Contract Renewal Request Line is canceled. - When all Contract Renewal Request Lines are canceled, the Contract Renewal Request is canceled. - The renewal of immediate child draft contracts is canceled.
Contract Renewal Task- The Contract Renewal Task and the Contract Renewal Request Line are canceled. - If the Contract Renewal Request has only one Contract Renewal Request Line, the stage of the Contract Renewal Request changes to Canceled. - If the Contract Renewal Request has multiple Contract Renewal Request Lines, the stage of the Contract Renewal Request doesn’t change. - The renewal of immediate child draft contracts is canceled. - The state of the draft contract changes to Canceled. - The state of the tasks that are already closed does not change. - The state of the open tasks changes to Closed Incomplete. - Rate cards are attached to the draft contract become inactive. - The state of the contract that was being renewed moves to the original state and the substate is cleared. - The associated entitlements with the Contract Renewal Task are removed.
Contract- The renewal of immediate child contracts is canceled when child contracts are included in the Contract Renewal Request. - The Contract Renewal Request Line is canceled. - Any initiated Contract Renewal Request by this contract is canceled. - The purchase order of the contract and immediate child contracts is canceled.