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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Activate Change Management - Mass Update CI

You can activate the Change Management - Mass Update CI plugin (com.snc.change_management.mass_update_ci) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.

Before you begin

Role required: admin

About this task

PluginDescription
Change Management - State model\[com.snc.change\_management.state\_model\]State model is used to move and track change requests through several states.
Best Practice - Bulk CI Changes\[com.snc.bestpractice.bulkchange\]Best Practice - Bulk CI Changes enables you to record a single change proposal that are linked to all affected CIs.

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.

  2. Find the plugin using the filter criteria and search bar.

    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

  3. Select Install to start the installation process.

    Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

    You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

  4. Installed with Change Management - Mass Update CI
    Several types of components are installed with the Change Management - Mass update CI.

Parent Topic:Change Management plugins

Related topics

Request ITSM Roles- Change Management

Activate Business Stakeholder

Activate Change Management - State Model

Activate Change Management - Collision Detector

Activate Change Management - Risk Calculator

Activate Change Management - Change Schedule

Activate Change Management - Risk Assessment

Activate Change Management - Standard Change Catalog

Activate Change Management - Change Success Score

Activate Change Management -Approval policy

Activate Change Management - CAB Workbench

Activate Change Management ATF Tests

Activate Change Management - Core

Request Change Management - Risk Assessment

Request Change Management - Standard Change Template Intelligence

Change Management - Predictive Intelligence Core

Activate Change Management - Change Flows

Activate Change Management - Change Velocity dashboard

Activate Change Management - Change Models

Activate Change Management Success Probability

Activate Change Management - Data Archiving

List of plugins (Australia)