Request Change Management - Risk Assessment
To activate Change Management capability to predict change risk using Predictive Intelligence, request the Change Management - Risk Intelligence plugin (com.snc.change_management.ml.risk) through the Now Support Customer Service system.
Before you begin
Role required: maint
About this task
The Change Management - Risk Intelligence (com.snc.change_management.ml.risk) plugin activates these related plugins if they are not already active.
| Plugin | Description |
|---|---|
| Change Management - Predictive Intelligence Core\[com.snc.change\_management.ml\] | Enables you to use Predictive Intelligence in Change Management. |
Procedure
Navigate to All > System Applications > All Available Applications > All.
Select Request plugin to open the Activate Plugin form on Now Support.
On the Activate Plugin form, provide the following information.
| Field | Description |
|---|---|
| What is your target instance | Select the instance that you want to activate the plugin on. |
| Which plugin would you like to activate | Select the name of the plugin to activate. Note: If the plugin isn't listed, or if you're activating on an OEM or on-premise instance, select the Plugin I'm looking for is not listed check box. Enter the plugin name in the field that appears. |
| Select Maintenance Date and Time | Select the date and time to activate the plugin. |
For example, see the following form to activate the Event Management plugin on an instance named SNC Instance.
Select Submit.
After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager.
Components installed with Change Management - Risk Intelligence
Several types of components are installed with activation of the Change Management - Risk Intelligence plugin, that includes tables.
Parent Topic:Change Management plugins
Related topics
Request ITSM Roles- Change Management
Activate Change Management - State Model
Activate Change Management - Collision Detector
Activate Change Management - Risk Calculator
Activate Change Management - Change Schedule
Activate Change Management - Risk Assessment
Activate Change Management - Standard Change Catalog
Activate Change Management - Change Success Score
Activate Change Management - Mass Update CI
Activate Change Management -Approval policy
Activate Change Management - CAB Workbench
Activate Change Management ATF Tests
Activate Change Management - Core
Request Change Management - Standard Change Template Intelligence
Change Management - Predictive Intelligence Core
Activate Change Management - Change Flows
Activate Change Management - Change Velocity dashboard
Activate Change Management - Change Models
Activate Change Management Success Probability