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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Add comments to your change tasks

You can add comments to a change task from the Mobile Agent mobile application. For example, to add an insight about the change task or a discussion regarding the change task.

Before you begin

Role required: itil or sn_change_write

Procedure

  1. Tap Change Tasks to open the list of change tasks.

  2. Tap the change task to open the detailed view.

  3. Tap Add comment to add your worknotes.

Parent Topic:Get started with Change Management mobile tasks

Related topics

View change tasks

Resolve or close a change task