Standard change catalog › Configure › Change Management › IT Service Management
Modify or retire a standard change template
You can modify and retire standard change templates based on your organization's requirements.
Before you begin
Role required: admin, change_manager, sn_change_write or itil
Procedure
Navigate to All > Change > Standard Change > All Templates.
Select the template you want to modify or retire and perform the following steps.
| Modify a standard change template | - SelectModify Template under Related Links.
- Enter your modifications in the Modify a Standard Change Template form. Note: You can modify any field in the standard change template, and send for approval. After the modifications are saved and approved, a new version of the standard change template is created. Change requests created from the modified standard change template reflects the modifications made.
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| Retire a standard change template | - Select Retire Template under Related Links.
- Enter your business justification to retire the specific template in the Retire a Standard Change Template form. Note: The standard change template is deactivated, and it is no longer be available for creating new change requests.
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Perform one of the following actions:
- Select Save. The modifications are saved but not sent for approval.
- SelectRequest Approval. The template is sent for approval to the change management team.
Parent Topic:Standard change catalog
Related topics
Configure standard change catalog properties
Create a standard change task template
Attach files to a standard change template