Change schedules

The Change Schedules landing page provides a view of schedules that are categorized under Pinned Schedules, Your Schedules, and All Schedules. The grouping of schedules provides easy access to your most required schedules and saves your time from searching through all the schedules in the system.

To access Change Schedules, navigate to Change > Schedule > Change Schedules.

Note: To view the Change Schedules page, you must activate Change Management - Change Schedule plugin (com.snc.change_management.soc).

You can find schedules arranged under three categories as follows:

• Pinned Schedules: Includes all change schedules you have previously chosen to pin for quick access.
• Your Schedules: Includes all change schedules you own or are a member of the group that owns the schedule.
• All Schedules: Includes all change schedules you have access to.

To pin a schedule, hover over the schedule tile and click the pin icon (

Note: The Show an information message when a change schedule is pinned property in Change Properties controls whether you see an informational message confirming the pinning or unpinning of the schedule.

Click a tab to view a Change Schedule. For more information, refer Change schedules view.

• Change schedules view
  The Change Schedules module provides a Gantt or timeline view of change requests based on criteria defined within a Change Schedule Definition.
• Create a change schedule from the Change Schedules page
  You can create a change schedule to view all scheduled changes, change tasks, blackout periods, maintenance windows for any given date, week, month, or year.
• Create a change schedule from the change schedule definition
  You can define a change schedule from a change schedule definition record. Change schedule definitions help you to define the content that displays in the change summary popover, the users, groups or roles with whom a schedule is to be shared, and related span style colors.
• Add related tasks to a change schedule
  Create related definitions to present related tasks for change requests in the change schedule. For example, to view the change tasks associated with a change request, you need to define a related definition.
• Style rules definition
  You can create a style span to specify the color for different events in a change schedule. Style spans in a schedule help to quickly identify characteristics of a change based on a field value from the Change Request.

Parent Topic:Configuring Change Management