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Reference › Change Management › IT Service Management
Release: Australia · Updated: 2026-07-09 · Official documentation · View source

Analyze change request risk and impact

After you create a change request, you can assess and analyze the risk and impact involved in the change request. You can review any conflicts that are detected by reviewing the change request.

Analyze the risk of change and review detected conflicts in the following ways.

  • Risk conditions and calculation
    Change Management features provide ways to calculate and assess the risk of change requests, and to identify and resolve conflicts.
  • Risk assessment
    There are two methods to calculate the risk of a change. The Best Practice - Change Risk Calculator is activated in the base system by default. Change Management - Risk Assessment is optional.
  • Migrate to legacy change risk assessments
    Users can migrate legacy change risk assessments to versions compatible with the new Change Risk Assessment table schema and logic.

Parent Topic:Reference section for Change Management