Attach files to a standard change template

Attach files, such as documents, spreadsheet, and images to a standard change proposal. Standard change templates copy any file attached to the template to a change request that the template creates.

Before you begin

Role required: itil, admin

Procedure

1. Navigate to All > Change > Standard Change > My Proposals.

2. Open the proposal to which you want to add the attachment to.

3. Click the

The attached file appears at the top of the proposal.

**Note:** You can add more than one file as an attachment.

1. Click Update and request approval for the proposal.

Result

Any attachment associated with a standard change proposal gets copied to the standard change template that is created when the proposal is approved. When that template is used to create a standard change, any attachment associated to it is also copied to those standard change requests.

Parent Topic:Standard change catalog

Related topics

Configure standard change catalog properties

Create a standard change task template

Modify or retire a standard change template