Asset Management common applications
Asset Management application relies on a seamless integrated ecosystem of applications to deliver complete visibility, control, and optimization of IT assets throughout their lifecycle.
The following table highlights the related applications that underpin effective Asset Management.
| Product | Why it is required |
|---|---|
| Exploring IT Service Management | Serves as the foundational layer for IT Asset Management, providing the core data model, asset repository, and tracking framework. Without it, there is no central system of record for asset attributes, states, relationships, or lifecycle stages. All other IT Asset Management capabilities are built on top of this base. |
| ITSM Software Asset Management | Provides centralized visibility into software assets, entitlements, and usage patterns, SAM enables IT teams to maintain license compliance, reduce audit risks, and optimize software spending. |
| Contract Management | Enables license compliance and financial accountability by linking assets to their associated agreements, entitlements, warranties, and support contracts. Without this, organizations risk over-spending on renewals, missing expiration dates, or falling out of compliance during audits. |
| Procurement | Ensures that every asset entering the organization is tracked from the moment it is ordered. Integration with Procurement ties purchase orders, vendor details, and delivery timelines directly to asset records. |
| Product Catalog | Provides a standardized library of hardware and software models that normalizes asset data across the enterprise. It ensures consistent naming, classification, and attribution, reducing data quality issues and enabling accurate reporting, spend analysis, and lifecycle planning. |
- Base Asset Management
The ServiceNow® Asset Management application integrates the physical, technological, contractual, and financial aspects of information technology assets. - ITSM Software Asset Management
The software asset management features of the ITSM suite can be activated using one of the plugins in the feature table. - Contract Management
Manage and track contracts with the ServiceNow® Contract Management application. - Procurement
Procurement managers can use the ServiceNow® Procurement application to create purchase orders and to obtain items for fulfilling service catalog requests. - Product Catalog
The product catalog is a set of information about individual models. Models are specific versions or various configurations of an asset. Asset managers use the product catalog as a centralized repository for model information.
Parent Topic:IT Service Management