Create a shift form in Service Reliability Management
Set up an on-call schedule for your team to ensure that the right person is always available to quickly respond to incidents and critical alerts.
Create a shift form
For more information, see Create an SRM on-call schedule.
| Field | Description |
|---|---|
| Shift name | Name for the shift. |
| All day shift | If selected, the shift is an all-day commitment. |
| Shift starts | Date and time the shift begins. |
| Shift ends | Date and time the shift ends. |
| Repeats | Shift repetition. Choices are: - Never - Daily - Weekly |
| Every | How often to repeat. Display depends on the time frame chosen. |
| More options | More options to customize your schedule. |
| Timezone | User time zone. |
| Holiday schedule | Schedule to use for the holiday. |
| Repeats until | Date and time to end repetition. |
| Field | Description |
|---|---|
| Shift name | Name for the shift. |
| Template/Schedule | Existing templates for shifts.Choices are: - 24 x 7 - Off hours \(workday 8:00 - 5:00\) - Off hours \(workday 9:00 - 5:00\) - Workday 8:00 - 5:00 - Workday 9:00 - 5:00 |
Parent Topic:Service Reliability Management reference