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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Prometheus Observability tab for Service Observability

Dashboard and charts on the Prometheus Observability tab of the Service Details page in the SOW.

Application dashboard

This dashboard displays performance metrics for the selected service.

Note: If the dashboards have been customized, they might not reflect the information shown on this page.

ChartDescriptionData source
Request RateAggregate rate of transactions through the service, per second.Prometheus
Error %Percent of transactions that have an error.Prometheus
Average Response TimeAggregate duration of transactions through the service, in seconds.Prometheus
ThroughputCount of successful transactions, per second.Prometheus
Active RequestsCount of current in-flight requests to the service.Prometheus
Response Time (95th Percentile)95th percentile response time for HTTP requests, in seconds.Prometheus
Average Request SizeAverage size of requests to the service, in bytes.Prometheus
Average Response SizeAverage size of responses from the service, in bytes.Prometheus

Compute dashboard

This dashboard displays metrics for hosts related to the service.

ChartDescriptionData source
CPU utilizationPercent of the host processing power being consumed.Prometheus
Memory utilizationPercent of memory the host is using.Prometheus
Disk utilizationPercent of the host disk being used.Prometheus
All Active ServersInformation for all servers the service is actively using. Select a host link to view more detailed information.CMDB
All Active VM InstancesInformation for all virtual machines the service is actively using. Select a host link to view more detailed information.CMDB

Database dashboards

These dashboards display metrics for databases related to the service.

ChartDescriptionData source
Thread Utilization %Percent of the database's threads being consumed.Prometheus
Queries Per SecondNumber of queries made to the database by the service, per second.Prometheus
InnoDB Memory %Percent of InnoDB buffer pool being consumed.Prometheus
Active ConnectionsNumber of connections to the database.Prometheus
Aborted ConnectionsRate of aborted connections.Prometheus
UptimeAverage number of hours the database has been available.Prometheus
Inbound Network TrafficNumber of bytes per second of inbound traffic to the database.Prometheus
Outbound Network TrafficNumber of bytes per second of outbound traffic to the database.Prometheus
Slow QueriesRate of slow queries detected by MySQL, per second.Prometheus
All MySQL InstancesInformation for all databases the service is actively using. Select a database link to view more detailed information.CMDB
ChartDescriptionData source
Active SessionsCount of sessions currently active.Prometheus
Idle SessionsCount of idle sessions.Prometheus
Committed TransactionsTotal committed transactions since server start.Prometheus
Failed TransactionsTotal rolled back transactions since server start.Prometheus
DeadlocksTotal deadlocks detected since server start.Prometheus
Locks CountCurrent count of locks given out by the database.Prometheus
Cache Hit RatioPercentage of database requests that can be served by the cache.Prometheus
All PostgreSQL InstancesInformation of all databases the service is actively using. Select a database link to view more detailed information.CMDB

Parent Topic:Prometheus templates for Service Observability