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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Schedule a top-down discovery by Service Mapping

After Service Mapping discovers configuration items (CIs) belonging to your service instance for the first time, it then rediscovers CIs to find changes and updates. Create or modify discovery schedules to control how often Service Mapping rediscovers services or CIs. For example, you may create custom discovery schedules to avoid redundant stress on the infrastructure.

Before you begin

Define your application services prior to defining discovery schedules for discovering CIs which are part of these services.

When creating a schedule for CI types or specific CIs, make sure that at least one application service containing the relevant CI is in the operational state.

Learn about different types of top-down discovery schedules.

Role required: service_mapping_admin

About this task

Procedure

  1. Navigate to Service Mapping > Administration > Discovery Schedules.

  2. To create a custom discovery schedule, click New.

    Or

    To customize the generic schedule for all application CIs, click All Applications or Load Balancer Service.

Image omitted: sm-admin-discovery-schedule-new.png
The Discovery Schedule form for top-down discovery.
  1. In fresh install or reset instances, fill in the fields in the Discovery Schedule form.
FieldDescription
NameFor a new specific schedule, enter a unique and descriptive name.
DiscoverBy default, the value for this field is `Service`, indicating that you are creating a top-down discovery schedule. You cannot change this value.
Discover byThe schedule types for specific top-down discovery:- CI Type - Specific CI - Service Attributes - Service Group Attributes
CI typeThis field is available when CI type is selected from Select Discovery. For a new CI type-based schedule, select the relevant application CI type from the list.
CIThis field is available when Specific CI is selected from Discover by. For a new schedule for a specific CI, select the relevant CI from the list.
Filter Services to DiscoverThis area contains the condition builder and is available when Service Attributes is selected from Discover by. Use the filter to create the filtering criteria for services. Service Mapping discovers only services that answer the defined criteria.
Filter Groups to DiscoverThis field contains the condition builder and is available when Service Group Attributes is selected from Discover by. Use the filter to create the filtering criteria for service groups. Service Mapping discovers only services belonging to the groups that answer the defined criteria.
  1. For a discovery schedule based on service attributes, click View Selected Services to preview the list of services that answer the filtering criteria you entered, and then select Close.

  2. For a discovery schedule based on service group attributes, click View Selected Groups to preview the list of groups that answer the filtering criteria you entered, and then select Close.

  3. Define the rediscovery frequency by selecting the relevant option from the Run list.

    See Run options for discovery schedules.

  4. Click Submit.

  5. Top-down discovery schedules
    Learn about schedules that trigger top-down discovery of application services.

Parent Topic:Application service completion

Related topics

Define criticality for application services

Group application services

Control user access to application services

Service definition transfer from one instance to another

Pattern-based discovery in Service Mapping