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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Predefined traversal rules for application services

Service Mapping uses traversal rules to bring in related configuration items and expand the application service map. Several predefined rules are provided by default to help find and correctly map these relationships.

About traversal rules

Predefined traversal rules in Service Mapping are key to identifying the relationships between configuration items (CIs) and building accurate application service maps. To maintain integrity and avoid issues, such as incomplete maps or service disruptions, these rules are fixed. You can't change, customize, or remove them. To create custom traversal rules to meet your organization's needs, see Traversal Rules for Application Services form completion.

Predefined traversal rules

Parent TypeRelationshipChild TypePriority LevelIs Reverse
cmdb_ciRuns on::RunsHardware [cmdb_ci_hardware]100false
cmdb_ciHosted on::HostsLogical Datacenter [cmdb_ci_logical_datacenter]200false
cmdb_ci_lb_serviceHosted on::HostsCloud Load Balancer [cmdb_ci_cloud_load_balancer]300false
cmdb_ci_cluster_nodeHosted on::HostsServer [cmdb_ci_server]400true
cmdb_ciContains::Contained byTracked Configuration File [cmdb_ci_config_file_tracked]500false
cmdb_ci_cluster_nodeCluster of::ClusterCluster [cmdb_ci_cluster]600false
cmdb_ci_cluster_nodeCluster of::ClusterCluster [cmdb_ci_cluster]700true
cmdb_ci_cluster_nodeHosted on::HostsServer [cmdb_ci_server]800false

For example, the first row of the table illustrates a traversal rule that identifies and adds the hardware (cmdb_ci_hardware) supporting a given software application (cmdb_ci). When Is Reverse is set to false, the discovery process starts with the application and identifies the hardware it runs on-traversing from the parent CI to the child CI. The relationships are then added to the application service map.

To learn more about traversal rule components and related terminology, see Traversal rules in Service Mapping.

Parent Topic:Service Mapping reference