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Application service analysis and maintenance using classic Service Mapping › Application service mapping using classic Service Mapping › Using Service Mapping › Service Mapping › ITOM Visibility › IT Operations Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Convert application service maps into PDFs

You may want to create a PDF for a map to share information about the service content with other people. PDFs are especially useful during the review and approve process for application services discovered by Service Mapping.

Before you begin

Role required: app_service_admin, app_service_user

About this task

The PDF of an application service map shows the name of the application service and the exact time when this PDF was created.

Procedure

  1. Open the service instance map.

    1. Navigate to All > CSDM > Manage Technology Management Services > Service Instance.

    2. Select the needed service instance.

    3. On the service instance page, select View Map.

  2. Select the Additional actions menu.

Image omitted: MapAdditionalActionsButton.png
Select the Additional actions menu on the Map page.
  1. Click the button next to the Export to PDFoption.
Image omitted: MapExportPDF.png
Export an application service to PDF

  1. When the PDF is ready, click the Download PDF button in the Export Map into PDF Format dialog box.

    The PDF appears in the downloads folder on your computer.

Parent Topic:Application service analysis and maintenance using classic Service Mapping