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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure Discovery for Windows hosts with attached storage

Discovery can find information about a Windows host and attached storage.

Before you begin

Role required: discovery_admin

Procedure

  1. Follow the steps if you're using the Windows 2008 servers that is attached to storage:

    1. Download and install the Microsoft Fibre Channel Information Tool from http://www.microsoft.com and search the website for Microsoft Fibre Channel Information Tool.
    2. Set the environment path for the fcinfo executable and run the fcinfo.exe file. Note: For servers that are using newer operating systems, similar functionality is present with the operating system; this step is not required.
  2. For all Windows hosts including Windows 2008, add Windows credentials to the Discovery Credentials table.

  3. On the ServiceNow instance, create a Discovery Schedule for each host IP address.

  4. Create a behavior that uses a functionality definition with a wbem port probe to make the initial port-scanning phase (Shazzam) more efficient.

  5. Run network discovery.

    Note: If the host also connects to a NAS or SAN storage array, set up the SMI-S Provider and CIM credentials.

Parent Topic:Configure discovery of hosts with attached storage