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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure SMI-S Provider for storage Discovery

Use this procedure for configuring a standalone storage device with the required SMI-S Provider for Discovery.

Before you begin

Role required: admin

Procedure

  1. On the storage device, if the SMI-S Provider is not present, install the SMI-S Provider software.

    The SMI-S Provider software is often part of the device management software. For more information, download the SMI-S Provider instructions from the storage provider manufacture.

  2. For NetApp storage devices, install the SMI-S agent on the storage device host.

    Note: Discovery can also perform native discovery of NetApp servers without accessing the SMI-S server. See NetApp Server and Cluster discovery for more information.

  3. Start the SMI-S Provider service.

  4. In the SMI-S Provider or agent, configure the Discovery Interval with a synchronization rate that allows the wbem probe to receives the most current information during discovery.

  5. On the ServiceNow instance, set up CIM credentials.

  6. Create a Discovery Schedule with the IP addresses of each SMI-S Provider.

  7. Create a Discovery behavior that uses a functionality definition with a wbem port probe to make the initial port-scanning phase (Shazzam) more efficient.

  8. Run a basic IP address Discovery.

Parent Topic:Storage Discovery via SMI-S and CIM