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Set up integrations from Integrations Launchpad › Set up HLA on your instance › Configuring › Health Log Analytics › ITOM AIOps › IT Operations Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Deactivate a log data integration in Health Log Analytics

Deactivate an integration for streaming log data to Health Log Analytics on the Integrations Launchpad. A deactivated integration stops streaming logs to your ServiceNow instance, but is still available.

Before you begin

Role required: evt_mgmt_admin

Procedure

  1. Navigate to Workspaces > Service Operations Workspace.

  2. From the bottom of the navigation pane, select the AIOps configuration center icon

Image omitted: icon-itom-aiops-config.png
ITOM AIOps configuration center icon.
The ITOM AIOps configuration center page appears. The configuration center is a centralized workspace. Use it to configure and manage AIOps features from a single place.

  1. From the Integrate section, under Integrations, select Manage installed integrations.

    The Integrations Launchpad appears.

  2. In the Installed integrations tab, search for and select the integration tile for the integration you want to deactivate.

  3. In the Overview tab, select Deactivate.

Result

The integration is deactivated and stops streaming log data to the instance. The deactivated integration is still available on the Integrations Launchpad in the Installed integrations tab, under Waiting for your action.

Parent Topic:Set up Health Log Analytics on your ServiceNow instance