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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Place an alert into maintenance

You can manually place any alert into maintenance to hide it from the Alerts list and Agent Workspace.

Before you begin

Role required: evt_mgmt_admin, evt_mgmt_operator

About this task

Placing the alert in maintenance does not place the CI into maintenance. The Status field on the CI record remains the same.

Procedure

  1. Navigate to All > Event Management > All Alerts.

  2. Perform one of the following actions.

To put multiple alerts into maintenanceSelect the check boxes next to each alert, and then click the Maintenance UI action at the top of the list.
To put one alert into maintenanceOpen the alert, and either select the Maintenance check box and click Update, or click the Maintenance UI action at the top of the list.

Parent Topic:View alert information

Related topics

Create maintenance rules