Find the cause of a "Probe not found" error
Verify the correct sys_id of the probe associated with the probe parameter in the payload of the ECC Queue input record.
Before you begin
Role required: discovery_admin or admin
Procedure
- Record the sys_id of the probe as it appears in the ECC Queue payload.
Image omitted: DiscoveryProbeNotFoundError.png
ECC Queue payload sample
ECC Queue payload sample
Navigate to Discovery Definition > Probes and open the record for the probe you want to inspect.
Right-click in the record's header bar.
Select Copy sys_id from the context menu.
Follow browser instructions to copy the sys_id if browser security measures restrict this function.
Compare this value with the sys_id of the probe from the payload.
If the sys_id of the probe record does not match the value in the payload, try to determine the cause of the incorrect value.
Parent Topic:Discovery error messages
Related topics
Find the cause of a sensor error message