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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Shazzam Insights dashboard

The Discovery Admin Workspace displays your port scanning information, IP address utilization, and Discovery schedules.

Image omitted: shazaam-insights-daw.png
shazzam dashboard

Required ServiceNow AI Platform roles

  • discovery_admin
  • admin

Prerequisites

  • Verify that you have the required setup
    • Discovery.
    • Discovery Admin Workspace 1.3.1. (August 2024 Store release).
    • CMDB Workspace
    • Visibility Content
  • Enable the data collection

    Role required: system_administrator.

    Set the glide.discovery.shazzaminsights property to True.

    Run a Discovery schedule. For more information, see: Running discoveries in your network.

Access the Shazzam Insights dashboard

To open the dashboard, navigate to Workspaces > Discovery Admin Workspace > Insights > Shazzam Insights.

Indicators

  • Total IP addresses

    The total number and the trend of IP address data that Shazzam scanned since a given date. The data is extracted from the Shazzam Summary [shazzam_summary] table.

  • Alive IP addresses

    The number and the trend of responsive and pingable IP addresses that Shazzam scanned since a given date. The data is extracted from the Shazzam Status [shazzam_status] table.

  • Active IP addresses

    The number and the trend of connected IP addresses that Shazzam scanned since a given date. The data is extracted from the Shazzam Status [shazzam_status] table.

  • Not reachable IPs

    The number and the trend of unresponsive IP addresses that Shazzam scanned since a given date. The data is extracted from the Shazzam Summary [shazzam_summary] table.

  • Open ports

    • The score of SSH open ports
    • The score of WMI open ports
    • The score of WinRM SSL open ports
    • The score of SNMP open ports
    • The score of HTTP open ports
    • The score of VmApp SSL open ports
    • The score of SLP open ports

Filters

NameTypeDescription
IP addressesBooleanThe filter enables you to select all Discovery schedules you want to review by category. The available categories are: - IP Range - Alive - Active