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Firewall Audits and Reporting › ITOM Visibility › IT Operations Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configuring Firewall Audits and Reporting

Set up the process to gain insight into discovering and compiling an inventory of firewall security policies, devices, device groups, and manager information.

Configuration overview

Before using Firewall Audits and Reporting, it is crucial to set up the necessary plugins, ensure activation, upgrade your instance to the latest version, and download the Firewall Audits and Reporting application from ServiceNow Store. For additional details, see Get started with Firewall Audits and Reporting.

After the prerequisites are met, you can proceed with the following tasks.

TaskDescription
Discover firewall policiesDiscover firewall policies that includes uncovering firewall devices, policies, and owner groups, ensuring a centralized view of the footprint.
Customize Firewall Audits and ReportingCustomize Firewall Audits and Reporting by modifying Discovery properties to tailor specific aspects.
Archive firewall rule audit, rule requests, and audit tasksEnhance system performance by archiving firewall rule requests, audit requests, and audit tasks older than a designated time period.
Initiate audit requestInitiate audits against a specified firewall manager or device, ensuring adherence to their organization's security policies.