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Release: Australia · Updated: 2026-07-09 · Official documentation · View source

Configure MID Server for AWS S3 access

Configure MID Server properties to enable Simple Storage Service (S3) access from the ServiceNow AI Platform® when performing Systems Manager (SSM) Agent discovery.

Before you begin

Confirm the following:

Role required: discovery_admin

About this task

Because the SSM Run Command console has a 24,000-character limit, results that exceed this limit must be stored in and retrieved from an S3 bucket. For Put File commands, the S3 bucket also serves as a transfer point between the MID Server and the AWS environment, enabling file delivery to target devices via SSM. To configure the MID Server to support these S3-based operations, set the mid.discovery.aws_ssm.s3_bucket_name property to the name of the S3 bucket used for SSM Agent discovery. Then, specify the bucket’s region in the mid.discovery.aws_ssm.s3_bucket_region property.

Procedure

  1. Navigate to All > MID Server > Properties.

  2. In the Name field, enter mid.discovery.aws_ssm.s3_bucket_name.

  3. Double-click the Value field to perform inline editing.

  4. Enter the name of the S3 bucket.

  5. Select the check mark (

Image omitted: icon-check-mark.png
check mark icon\) icon.
  1. In the Name field, enter mid.discovery.aws_ssm.s3_bucket_region.

  2. Double-click the Value field to perform inline editing.

  3. Enter the name of the region where the S3 bucket is located.

  4. Select the check mark (

Image omitted: icon-check-mark.png
check mark icon\) icon.