Azure change processing › Discovery for Microsoft Azure › Discovery for cloud environment › Discovery › ITOM Visibility › IT Operations Management

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Enable Azure change processing

Configure the Azure change processing to collect resource change information from the Microsoft Azure cloud and use it to update the Configuration Management Database (CMDB).

Before you begin

Ensure that the latest version of Discovery and Service Mapping Patterns store app is installed on the ServiceNow AI Platform.
Ensure that Microsoft Azure alert-driven discovery isn’t configured on the ServiceNow AI Platform.

Role required: discovery_admin or sn_cmp.cloud_admin

About this task

For information about the resources which are supported by Azure change processing, see Azure change processing.

Procedure

Navigate to All > Pattern Designer > Configure Azure Change Processing.
Select the accounts which you want to sync Azure change processing for.
1. Select the accounts from the Service Accounts without ‘pull-based’ change processing list.
2. Add the selected accounts to the Service Accounts with ‘pull-based’ change processing list.
  
  Note: When you enable Azure change processing for an Azure management group, it is also enabled for all the subscriptions in the management group.
Select OK.