Install Kubernetes Visibility Agent \(KVA\) Informer › Configuring Kubernetes Visibility Agent › Kubernetes discovery using Kubernetes Visibility Agent › Discovery for containerized resources › Discovery › ITOM Visibility › IT Operations Management

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Upgrade Kubernetes Visibility Agent Informers remotely

Upgrade Kubernetes Visibility Agent Informer pods in Kubernetes clusters remotely from the ServiceNow Instance to avoid dependence on your Kubernetes admin. You can upgrade a single Informer or multiple Informers together.

Before you begin

Role required: discovery_admin

Procedure

Navigate to All > Kubernetes Visibility Agent > Properties.
In the Kubernetes Visibility Agent Image field, set the image to which you want to upgrade Informers that are currently running, and then select Save.

Use the following format: repository:tag. For example: servicenowdocker/informer:2.1.1.
Navigate to All > Kubernetes Visibility Agent > Home.
In the Kubernetes Informers list, perform the relevant steps to upgrade one Informer or several Informers concurrently.

Note: Only Informers with the value Upgrade Pending in the Upgrade Status field can be upgraded. The running status of the Informers must be either Up or Paused.

Upgrade	Steps
One Informer	Select the Informer in the list to display its form. In the Related Links section of the form, select Upgrade Informer.
Multiple Informers	Select multiple Informers in the list. From the Actions on selected rows... list menu, select the Upgrade Informers menu item.

The upgrade process begins, and the **Upgrade Status** field for each selected Informer displays the value Upgrading. The system downloads the new image and starts the new pod for each selected Informer.

When an upgraded pod connects to the Instance, the **Informer Version** field displays the new version number. The **Upgrade Status** field displays Desired image in use.

Parent Topic:Install Kubernetes Visibility Agent (KVA) Informer