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Release: Australia · Updated: 2026-03-24 · Official documentation · View source

Cloud Discovery home page in Cloud Discovery Workspace

The Cloud Discovery home page displays a summary of the discoveries triggered through a discovery schedule. You can view the count of CIs discovered and errors encountered over time. You can also select any dashboard report to view additional information.

Important: Cloud Discovery Workspace is now deprecated and no longer supported or available for new activation. Discovery Admin Workspace provides the latest experience for this functionality. For details, see the Application/Plugin Deprecation Process [KB0867184] article in the Now Support knowledge base.

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Cloud Discovery dashboard.

Required ServiceNow AI Platform roles

sn_cloud_ops_ws.cloud_ops_admin

Access the Cloud Discovery home page

To open the dashboard, navigate to Cloud Discovery Workspace > Cloud Discovery > Dashboard.

Use cases

For examples of how different people in your organization would use this dashboard, see these use cases.

UserDashboard use
sn\_cloud\_ops\_ws.cloud\_ops\_adminThe sn\_cloud\_ops\_ws.cloud\_ops\_admin can review the following information in the Cloud Discovery dashboard: - 30 day discovery runs - Upcoming schedules - Total configuration items - Cloud discovery errors - Credentials - MID Servers - Service accounts - Cloud VMs by datacenter

Indicators

  • Credentials

    This indicator displays the total count of credentials defined in the system and their breakdown according to cloud provider.

    Select the number mentioned under any credential type to see a filtered list of matching credentials.

  • Service accounts

    This indicator displays the total count of service accounts defined in the system and their breakdown according to cloud provider.

    Select the number mentioned under any cloud provider to see a filtered list of matching service accounts.

Reports

TitleTypeSource tableDescription
30 day discovery runsDonut chart
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Line and area chart.
discovery\_statusThis report displays the count and the state of the discovery runs over the last 30 days. Cloud Discovery displays the following states in the report:- Active - Canceled - Completed Select the report to view the list of all the discoveries.
Upcoming schedulesListdiscovery\_scheduleThis report displays information about up to eight upcoming scheduled discoveries.Select any schedule to view its details.
Total configuration itemsLine and area chart
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Line and area chart.
cmdb\_ciThis report displays the number of CIs discovered over time.Select the report to view the list of all the configuration items discovered so far. You can select any CI record to view more information about the CI and its multi-source data if available.
Cloud discovery errorsLine and area chart
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Line and area chart.
discovery\_logThis report displays the number of Cloud Discovery errors over time.Select the report to view the list of all Cloud Discovery errors in the Discovery log. Alternatively, you can access this information, by navigating to Diagnostics > Discovery log.
CredentialsIndicatordiscovery\_credentialThis report displays the total count of credentials defined in the system and their breakdown per cloud provider.Select the number mentioned under any credential type to see a filtered list of matching credentials.
MID serversDonut chart
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Donut chart.
ecc\_agentThis report displays the total count of MID Servers and their status.
Service accountsIndicatorcmdb\_ci\_cloud\_service\_accountThis report displays the total count of service accounts defined in the system and their breakdown per cloud provider.Select the number mentioned under any cloud provider to see a filtered list of matching service accounts.
Cloud VMs by datacenterHorizontal bar chart
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Horizontal bar chart.
sn\_disco\_cd\_vm\_analyticsThis report displays the count of VMs discovered per datacenter.Cloud Discovery displays this report for Microsoft Azure, Amazon Web Services \(AWS\), and vCenter datacenters only.