Oracle Analytics Server pattern-based discovery

Discovery and Service Mapping Patterns finds Oracle Analytics Server (formerly Oracle Business Intelligence Enterprise Edition) components on Windows and Linux servers in your environment. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

Request apps on the Store

Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Oracle Analytics Server consists of integrated components that provide business intelligence capabilities. The Discovery patterns discover three core components:

• Oracle BI Server: Core analytics engine that processes queries and manages metadata
• Oracle BI Presentation Service: Web-based user interface component that delivers visualizations and dashboards
• Oracle BI Scheduler: Component that manages scheduled report generation and distribution

Prerequisites

• Verify that the applications are up to date

  Verify that the following applications are up to date:

  • Discovery and Service Mapping Patterns
  • Visibility Content
  • CMDB CI Class Models
  • Verify that the Oracle Analytics Server processes are running on target systems

  Verify that the following Oracle Analytics Server processes are active on target systems:

  • Windows:
    • sawserver.exe
    • NQScheduler.exe
    • nqsserver.exe
  • Linux:
    • sawserver
    • nqscheduler
    • nqsserver
  • Verify file system access permissions

  Verify that the credentials used for discovery have read access to the following locations:

  • Oracle BI installation directories
  • BI_ORACLE_HOME environment variable location
  • bifoundation/version.txt file within the Oracle BI installation
  • Create credentials on the ServiceNow AI Platform
  • Windows: Configure Windows credentials. For more information, see Windows credentials.
  • Linux: Configure SSH credentials. For more information, see SSH credentials.
  • Schedule a horizontal discovery

  For more information, see Schedule a horizontal discovery.

Data collected by Discovery during horizontal discovery

Discovery populates the data in the CMDB when running the Oracle Analytics Server patterns.

• Resources discovered by the Oracle BI Server pattern

  Field	Description
  Name [name]	Name of the Oracle BI Server instance.
  Version [version]	Version of the Oracle BI Server software.
  Installation directory [install_directory]	File system path where the Oracle BI Server is installed.

• Resources discovered by the Oracle BI Presentation Service pattern

  Field	Description
  Name [name]	Name of the Oracle BI Presentation Service instance.
  Version [version]	Version of the Oracle BI Presentation Service software.
  Installation directory [install_directory]	File system path where the Oracle BI Presentation Service is installed.

• Resources discovered by the Oracle BI Scheduler pattern

  Field	Description
  Name [name]	Name of the Oracle BI Scheduler instance.
  Version [version]	Version of the Oracle BI Scheduler software.
  Installation directory [install_directory]	File system path where the Oracle BI Scheduler is installed.

CI relationships

The Oracle Analytics Server patterns create these relationships to support Oracle Analytics Server discovery.

• Relationship created by the Oracle BI Server pattern

  CI	Relationship	CI
  Oracle BI Server [cmdb_ci_oracle_bi_server]	Runs on::Runs	Windows Server [cmdb_ci_win_server] or Linux Server [cmdb_ci_linux_server]

• Relationships created by the Oracle BI Presentation Service pattern

  CI	Relationship	CI
  Oracle BI Presentation Service [cmdb_ci_oracle_bi_presentation_service]	Runs on::Runs	Windows Server [cmdb_ci_win_server] or Linux Server [cmdb_ci_linux_server]

• Relationships created by the Oracle BI Scheduler pattern

  CI	Relationship	CI
  Oracle BI Scheduler [cmdb_ci_oracle_bi_scheduler]	Runs on::Runs	Windows Server [cmdb_ci_win_server] or Linux Server [cmdb_ci_linux_server]

Parent Topic:Available on-premise discovery patterns