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Release: Australia · Updated: 2026-06-03 · Official documentation · View source

Nutanix Acropolis discovery

The ServiceNow Discovery application uses the Nutanix Components pattern to find components of the Nutanix Acropolis solution containing Nutanix Prism Central version 2024.3.1.8 or Nutanix Prism Element 7.0.1.6. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

The Nutanix Components pattern uses REST APIs to collect information about the Acropolis deployment components.

Starting with version 1.29.0, Discovery and Service Mapping Patterns supports Nutanix v4 discovery. When you switch to v4, Discovery creates new pool and container records, while existing records stop being updated.

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Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Nutanix events

The Nutanix VM Event pattern finds events for virtual machines (VMs) in the Nutanix deployment and triggers rediscovery when a state change is detected. Starting with Discovery and Service Mapping Patterns version 1.31.0, the VM Event pattern also supports API v4, and the Nutanix Host Event pattern detects state changes for Nutanix hosts using API v4. Both patterns run every five minutes by default, but are inactive until you enable the relevant scheduled job.

PatternCIAPI version
Nutanix VM EventNutanix Virtual Machine Instance [cmdb_ci_nutanix_vm_instance]v1–3 and v4
Nutanix Host EventNutanix Host [cmdb_ci_nutanix_host]v4 only

Prerequisites

  • Verify that the following applications are up to date
    • Discovery and Service Mapping Patterns
    • Visibility Content
    • CMDB CI Class Models
  • Verify MID Server requirements

    Deploy and connect a dedicated MID Server with network access to Prism Element and Prism Central.

  • Install Nutanix end-point SSL certificates for the MID Server JRE

    1. Collect the certificates by browsing the Nutanix Prism console on Internet Explorer.
    2. Add SSL certificates for the MID Server, as described in Add SSL certificates for the MID Server.
    3. Install Nutanix end-point SSL certificates for the MID Server JRE.
  • Verify API permissions for v1-3

    Verify that the user has read-only access to the following API requests:

    • /PrismGateway/services/rest/v1/vms
    • /PrismGateway/services/rest/v1/storage_pools
    • /PrismGateway/services/rest/v2.0/tasks/list
    • /PrismGateway/services/rest/v2.0/hosts
    • /PrismGateway/services/rest/v2.0/clusters
    • /PrismGateway/services/rest/v2.0/vms
    • /PrismGateway/services/rest/v2.0/storage_containers
    • /api/nutanix/v3/clusters/list
    • /api/nutanix/v3/categories/list
    • /api/nutanix/v3/categories/{category_keys}/list
    • /api/nutanix/v3/category/query
    • Verify API permissions for v4

    Verify that the user has read-only access to the following GET APIs. Note that the API call referencing /PrismGateway/services/rest/v1/vms uses a legacy endpoint because it's not available yet in the newer API.

    • /api/clustermgmt/v4/config/clusters
    • /api/clustermgmt/v4/config/clusters/{clusters_ID}/hosts​
    • /api/clustermgmt/v4/config/storage-containers
    • /api/vmm/v4/ahv/config/vms
    • /PrismGateway/services/rest/v1/vms
    • /api/prism/v4/config/categories?$expand=associations​
    • /api/prism/v4/config/categories/{categories_ID}?$limit=extId&$expand=detailedAssociations
    • Verify Prism Central version for v4 API

    Ensure that Prism Central is at least version 7.3 to use the v4 API.

  • Set MID Server property to discover v4

    Enable Nutanix v4 discovery by setting the MID Server property value to the exact v4 version. For more information, see Enable Nutanix v4 discovery.

  • Configure basic authentication credentials

    For more information, see Basic authentication credentials.

  • Create a serverless discovery schedule

    Create a discovery schedule to perform targeted discovery of Nutanix components. For more information, see Create a serverless schedule for Nutanix Acropolis discovery.

  • Link Nutanix components to ESX clusters

    The Nutanix Components pattern can discover Nutanix components hosted on ESX clusters, like storage pools, storage containers, and Controller Virtual Machine (CVM), but not ESX clusters themselves. Run VMware probe discovery before the Nutanix pattern discovery to link the Nutanix components to their ESX clusters. If you don't, the Nutanix components are linked to Nutanix Prism instead. For more information on VMware probe discovery, see Discovery for VMware virtualization.

  • (Optional) Disable CI tag discovery

    The Nutanix Components pattern discovers tags for Nutanix hosts and virtual machines. If you have dozens of tags in your deployment, it might slow down the discovery causing performance issues. You can disable the CI tag discovery by performing the following steps:

    1. Navigate to Pattern Designer > Discovery Patterns.
    2. Select the Nutanix Components pattern.
    3. Under Extension Section, select the check box for Categories (Tags) and select Remove.
    4. Select Save.
    5. Adjust the batch size for removing redundant relationship data

    The sn_itom_pattern.nutanix_relations_deletion_batch_size property sets the batch size for deleting relations between Nutanix Virtual Machine Instance and Nutanix Host. The default value is 1000; you can adjust this batch size as needed.

  • Configure Nutanix events

    • Verify that Nutanix Components discovery has run and that the Nutanix Prism Central [cmdb_ci_nutanix_prism_central] table is populated.
    • Verify that the MID Servers for Nutanix event discovery have All or Nutanix capability.
    • For v4 event discovery, verify that at least version 1.31.0 of Discovery and Service Mapping Patterns is installed.
    • To restrict v4 event discovery to specific Prism Central instances, see Restrict Nutanix v4 event discovery to specific Prism Centrals.
    • Enable the event discovery scheduled job. For more information, see Enable Nutanix event discovery.

Data collected by Discovery during horizontal discovery

Discovery populates the data in the CMDB when running the Nutanix Components pattern.

Note: API v4 calls might retrieve or populate different values compared to v1-3. For more information, search the Nutanix documentation for the "API Reference v4 Introduction" article.

FieldDescription
Name [name]The name of the Nutanix Controller VM.
VM ID [vm_id]The universally unique identifier (UUID) of the Nutanix Controller VM.
Object ID [object_id]The ID of the Nutanix Controller VM.
Memory (MB) [memory]The memory size of the Nutanix Controller VM in Megabytes (MB).
State [state]The power state of the Nutanix Controller VM (on/off).
Hypervisor Type [hypervisor_type]The type of the hypervisor used for the Nutanix Controller VM.
Description [short_description]The description defined for the virtual machine in the Nutanix console: Prism Central or Prism Element.
FieldDescription
Name [name]The name of the Nutanix Cluster.
IP Address [ip_address]The IP address of the Nutanix Cluster.
Cluster ID [cluster_id]The ID of the Nutanix Cluster.
Object ID [object_id]The object ID of the Nutanix Cluster.
Version [version]The Nutanix Cluster version.
Full Version [full_version]The full version of the Nutanix Cluster.
Internal Subnet [internal_subnet]The subnet of the internal IP address of the Nutanix Cluster.
External Subnet [external_subnet]The subnet of the external IP address of the Nutanix Cluster.
Timezone [timezone]The time zone of the Nutanix Cluster.
Hypervisor Types [hypervisor_types]The type of the hypervisor used for the Nutanix Cluster.
NTP Servers [ntp_servers]The Network Time Protocol (NTP) servers that are related to the Nutanix Cluster.
Number of Nodes [num_nodes]The number of nodes connected to the Nutanix Cluster.
NCC Version [ncc_version]The Nutanix Cluster Check (NCC) version.
Block Serial Numbers [block_serial_numbers]The serial numbers of blocks of data connected to the Nutanix Cluster.
FieldDescription
Name \[name\]The name of the Nutanix host.
Object ID \[object\_id\]The ID of the Nutanix host.
CPU core count \[cpu\_core\_count\]The number of Nutanix host cores.
CPU core thread \[cpu\_core\_thread\]The number of threads of the Nutanix host.
CPU speed \(MHz\) \[cpu\_speed\]The CPU speed of the Nutanix host in MHz.
CPU count \[cpu\_count\]The number of CPU sockets of the Nutanix host.
RAM \(MB\) \[ram\]The memory of the host in Megabites \(MB\).
Serial number \[serial\_number\]Serial number of the Nutanix host.This field is not applicable for v4.
FieldDescription
Name \[name\]- v1-3: The name of the Nutanix storage pool. - v4: Cluster name.
Pool ID \[pool\_id\]- v1-3: The UUID of the Nutanix storage pool. - v4: The external ID \(extId\) of the pool retrieved from the Nutanix Storage Container.
Object ID \[object\_id\]- v1-3: The ID of the Nutanix storage pool. - v4: The external ID \(extId\) of the pool retrieved from the Nutanix Storage Container.
Size \[size\]The size of the Nutanix storage pool.This field is not applicable for v4.
FieldDescription
Object ID [object_id]The ID of the Nutanix container.
Container ID [container_id]The UUID of the Nutanix container.
Name [name]The name of the Nutanix container.
Replication Factor [replication_factor]The number of copies created for the data stored on this Nutanix storage container.
Deduplication [deduplication]The deduplication is enabled or disabled for the Nutanix container.
Compression [compression]The compression is enabled or disabled for the Nutanix container.
Erasure Code [erasure_code]The erasure of code is enabled or disabled for the Nutanix container.
Size [size]The Nutanix container size calculated dynamically during discovery.
FieldDescription
Name [name]The name of the Nutanix Controller VM.
VM Instance ID [vm_inst_id]The universally unique identifier (UUID) of the Nutanix Controller VM.
Object ID [object_id]The ID of the Nutanix Controller VM.
CPUs [cpus]The number of CPUs that the VM has.
Memory (MB) [memory]The memory size of the Nutanix Controller VM in Megabytes (MB).
State [state]The power state of the Nutanix Controller VM (on/off).
Description [short_description]The description defined for the virtual machine in the Nutanix console: Prism Central or Prism Element.
FieldDescription
Name \[name\]The name of the Nutanix Prism Central multi-cluster manager.- PrismCentral@<IP_ADDRESS>: When the IP address is associated with the Prism Central instance, in the following scenarios: - During quick discovery using HTTP classification. - During serverless discovery if IP address was entered in PRISM_Address parameter value. - PrismCentral@<DNS_NAME>: When the DNS name is associated with the Prism Central instance and was entered in PRISM_Address parameter value during serverless discovery.
Object ID \[object\_id\]The ID of the Nutanix Prism Central. This field has the same value as the Name field. - PrismCentral@<IP_ADDRESS>: When the IP address is associated with the Prism Central instance, in the following scenarios: - During quick discovery using HTTP classification. - During serverless discovery if IP address was entered in PRISM_Address parameter value. - PrismCentral@<DNS_NAME>: When the DNS name is associated with the Prism Central instance and was entered in PRISM_Address parameter value during serverless discovery.

The graphic illustrates CIs that are part of the Acropolis discovery in deployments that use Nutanix AHV for virtualization.

Image omitted: CheckResultNutanixAHV.png
Nutanix components

The graphic illustrates CIs that are part of the Acropolis discovery in deployments that use VMware software for virtualization.

Image omitted: CheckResultNutanixVMware.png
Nutanix components in deployments using VMware software

The graphic illustrates the Server and Nutanix VM Instance relationship.

Image omitted: nutanix-vmi-server-relationship.png
Server and Nutanix VM Instance relationship

CI relationships

These relationships are created to support all Nutanix discovery, regardless of hypervisor.

CIRelationshipCI
Nutanix Cluster [cmdb_ci_nutanix_cluster]Members::Member ofNutanix Host [cmdb_ci_nutanix_host]
Nutanix Virtual Machine Instance [cmdb_ci_nutanix_vm_instance]Registered::Has registeredNutanix Host [cmdb_ci_nutanix_host]
Nutanix Virtual Machine Instance [cmdb_ci_nutanix_vm_instance]Hosted on::HostsNutanix Cluster [cmdb_ci_nutanix_cluster]
Nutanix Storage Pool [cmdb_ci_nutanix_storage_pool]Contains::Contained byNutanix Storage Container [cmdb_ci_nutanix_storage_container]
Servers [cmdb_ci_server]Instantiates::Instantiated byNutanix Virtual Machine Instance [cmdb_ci_nutanix_vm_instance]
Nutanix Cluster [cmdb_ci_nutanix_cluster]Managed by::ManagesNutanix Prism Central [cmdb_ci_nutanix_prism_central]

These relationships are created to support Nutanix discovery for components hosted on AHV clusters.

CIRelationshipCI
Nutanix Controller VM [cmdb_ci_nutanix_controller_vm]Runs on::RunsNutanix Virtual Machine Instance [cmdb_ci_nutanix_vm_instance]
Nutanix Cluster [cmdb_ci_nutanix_cluster]Defines resources for::Gets resources fromNutanix Storage Pool [cmdb_ci_nutanix_storage_pool]

These relationships are created to support Nutanix discovery for components hosted on ESX clusters if you ran a VMware discovery.

CIRelationshipCI
Nutanix Controller VM [cmdb_ci_nutanix_controller_vm]Runs on::RunsVMware Virtual Machine Instance [cmdb_ci_vmware_instance]
VMware Cluster [cmdb_ci_vmware_cluster]Defines resources for::Gets resources fromNutanix Storage Pool [cmdb_ci_nutanix_storage_pool]

These relationships are created to support Nutanix discovery for components hosted on ESX clusters if you didn't run a VMware discovery.

CIRelationshipCI
Nutanix Controller VM [cmdb_ci_nutanix_controller_vm]Hosted on::HostsNutanix Prism Central [cmdb_ci_nutanix_prism_central]
Nutanix Storage Pool [cmdb_ci_nutanix_storage_pool]Hosted on::HostsNutanix Prism Central [cmdb_ci_nutanix_prism_central]

Tag discovery

The Nutanix Components pattern collects tags and populates them in the Key Value [cmdb_key_value] table.

FieldDescription
Key [key]The category key.
Value [value]The category value.
Configuration item [configuration_item]References the Nutanix Host [cmdb_ci_nutanix_host] table.

Dashboard

The dashboard contains reports that query the Configuration Management Database (CMDB) and display the results. The information is displayed only after the pattern has discovered the infrastructure.

To display the dashboard, navigate to Self-Service > Dashboards > All > Nutanix.

After upgrading to Discovery Admin Workspace version 1.3.1 (August 2024 Store), you can navigate to Workspaces > Discovery Admin Workspace > Insights and use the enhanced dashboard.

Parent Topic:Available on-premise discovery patterns