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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

IBM WebSEAL discovery

The ® Discovery application uses the IBM WebSEAL patterns to find WebSEAL applications, web application servers, and junctions on your infrastructure. Discovering some of these resources requires installing the Discovery and Service Mapping Patterns application from the ® Store.

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Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Prerequisites

  • Detailed information on IBM WebSEAL

    For information, see Detailed information on products discovered by ITOM Visibility

  • Authentication

    The WebSEAL authentication process includes HTTP header authentication with basic credentials Basic authentication credentials.

    If you’re running discovery for the first time, configure Credential affinity for Discovery and Orchestration Credential affinity for Discovery and Orchestration.

    Note: Credential affinity isn’t available In debug mode.

  • Configured MID Server

    Ensure the MID Server has access and permissions to send HTTPS requests to the WebSEAL application.

  • Configured user permissions to execute API calls

    Ensure that the user has the permission to run the following API:

    • /net/general

    • /net/dns

    • /wga/reverseproxy

    • /wga/reverseproxy/<reverse_proxy_id>/configuration/stanza/junction/entry_name/match-vhj-first

    • /wga/reverseproxy/<reverse_proxy_id>/junctions

    • /wga/reverseproxy/"<reverse_proxy_id>/junctions?junctions_id=<junction_id>

    • /wga/widgets/health.json

  • HTTP Classification enabled

    The IBM WebSEAL Pattern is triggered when you run the discovery on the server that the WebSEAL is on. Ensure that the HTTP Classification is present in the instance. For more information, see Create an HTTP classification and Run discovery through an HTTP or HTTPS REST call

Data collected during horizontal discovery

FieldDescription
ISAM Server \[cmdb\_ci\_isam\_server\] 
nameThe name of the server as returned by the `/net/general` API call. If the field is empty, `nslookup` on the IP address would be attempted to populate this field.
IP Address \[ip\_address\]The IP address according to the discovery schedule/configuration.
fqdnThe `search_domain` returned by the`/net/dns` API call.
WebSEAL \[cmdb\_ci\_app\_server\_webseal\]
nameThe name of the WebSEAL server as returned by the API.
IP Address \[ip\_address\]The IP address according to the discovery schedule/configuration.
fqdnThe `search_domain` returned by the`/net/dns` API call.
install\_statusThe status is set to installed by default.
operation\_statusThe status is set to operational by default.
install\_directoryAccording to the identification requirement, this field is populated with the FQDN of the server.
WebSEAL Reverse Proxies \[cmdb\_ci\_webseal\_reverse\_proxy\]
nameThe name of the resource according to the API response.
object\_idThe ID of the resource, of the API response.
install\_statusIndicates if the installation is enabled.
operational\_statusIndicates if the operation has started.
service\_type – hard-codedThe status is set to `Webseal Reverse Proxy`by default.
webseal\_health\_statusThe WebSEAL reported health status regarding the `/wga/widgets/health.json` API call
WebSEAL Junctions \[cmdb\_ci\_webseal\_junction\]
nameThe name of the resource according to the API response.
object\_id

The id of the resource, created as a unique hash number corresponding to the case-sensitive name of the resource.

Note: The case insensitivity of the queries may create duplicate fields when the name value is identical to the Object ID value. One of the identification attributes must be changed to have a unique value.

install\_statusHard-coded to installed status
operational\_statusHard-coded to operational status
stateful\_junctionBoolean value indicating whether it’s a stateful Junction
transparent\_path\_junctionBoolean value indicating whether it’s a transparent path Junction
junction\_typeList for the type of the Junction
WebSEAL Backend Servers \[cmdb\_ci\_webseal\_backend\_server\]
namethe name of the resource, as per API response
object\_idthe id of the resource, as per API response
install\_statusthe status of the resource as per the “enabled” value in the API response
operational\_statusthe status of the resource as per the “operation state” value
server\_idThe UUID used to identify the junction web server
http\_portHTTP port of the back-end third-party server. Applicable when the junction type is tcp.
service\_portTCP port of the back-end third-party server. Default is 80 for TCP junctions and 443 for SSL junctions
PriorityThe priority of the server \(1-9\). Default is 9.
CIRelationship TypeCI
Webseal \[cmdb\_ci\_app\_server\_webseal\]Runs on::RunsISAM Server \[cmdb\_ci\_isam\_server\]
Webseal Reverse Proxy \[cmdb\_ci\_webseal\_reverse\_proxy\]Hosted on::Hosts Reference\[load\_balancer\]Webseal \[cmdb\_ci\_app\_server\_webseal\]
Webseal Reverse Proxy \[cmdb\_ci\_webseal\_reverse\_proxy\]Runs on::Runs Reference\[isam\_server\]ISAM Server \[cmdb\_ci\_isam\_server\]
Webseal Junction \[cmdb\_ci\_webseal\_junction\]Allocated to::Allocates Reference \[service\]Webseal Reverse Proxy \[cmdb\_ci\_webseal\_reverse\_proxy\]
Webseal Junction \[cmdb\_ci\_webseal\_junction\]Owns::Owned by Reference \[pool\]Load Balancer Pool Member \[cmdb\_ci\_webseal\_backend\_server\]
Webseal Junction \[cmdb\_ci\_webseal\_junction\]Reference only \[load\_balancer\]Webseal \[cmdb\_ci\_app\_server\_webseal\]

Note: Currently, the relation between the back-end servers and actual server CIs in the CMDB isn’t possible for HD.

Parent Topic:Available on-premise discovery patterns