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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Request the Cloud Provisioning and Governance application

The Cloud Provisioning and Governance application is available as a separate subscription and requires the Cloud Provisioning and Governance plugin (com.snc.cloud.mgmt).

Before you begin

Role required: admin

About this task

To purchase a subscription, contact your ServiceNow account manager. The account manager can arrange to have the plugin activated on your organization's production and subproduction instances, generally within a few days.

If you don't have an account manager, decide to delay activation after purchase, or want to evaluate the product on a subproduction instance without charge, follow these steps.

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.

  2. Select Request plugin to open the Activate Plugin form on Now Support.

  3. On the Activate Plugin form, provide the following information.

FieldDescription
What is your target instanceSelect the instance that you want to activate the plugin on.
Which plugin would you like to activate

Select the name of the plugin to activate.

Note: If the plugin isn't listed, or if you're activating on an OEM or on-premise instance, select the Plugin I'm looking for is not listed check box. Enter the plugin name in the field that appears.

Select Maintenance Date and TimeSelect the date and time to activate the plugin.
For example, see the following form to activate the Event Management plugin on an instance named SNC Instance.
  1. Select Submit.

    After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager.

Related topics

Day 1 setup guide for Amazon Web Services on Cloud Provisioning and Governance

Day 1 setup guide for Microsoft Azure Cloud on Cloud Provisioning and Governance

Day 1 setup guide for Google Cloud through Cloud Services Catalog Terraform Connector

Day 1 setup guide for VMware on Cloud Provisioning and Governance