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Setting up Cloud Account Management in Cloud Workspace › Configuring Cloud Account Management › Cloud Account Management › ITOM Cloud Accelerate › IT Operations Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure a custom catalog ID in Cloud Account Management account request

Configure the catalog ID used for Cloud Account Management request to map the custom service catalog and streamline account provisioning.

Before you begin

Verify whether the catalog is a valid service catalog tested on various portals, such as the Employee Center.

Role required: sn_itom_cam.cw_admin

About this task

The Catalog ID uniquely identifies the Catalog used for Cloud Account Management. To map your custom cloud account request catalog, update the default sys_id value with the custom catalog sys_id value.

Procedure

  1. Navigate to Workspaces > Cloud Workspace.

  2. Enter sys_properties.list in the navigation filter.

  3. In the System Properties [sys_properties] table, search for and click the sn_itom_cam.cam_catalog_id record.

  4. In the Value field, enter the unique sys_id of the custom catalog.

    Note: You can add only one sys_id in the Value field.

  5. Click Update.