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Creating a cloud account › Using Cloud Account Management in Cloud Workspace › Cloud Account Management › ITOM Cloud Accelerate › IT Operations Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Approve a cloud account request

Approve or deny a cloud account request as an approver. A notification email is received when the requester creates an account request. When a cloud account is requested, the table captures and retrieves the details of the request. Once the Cloud Account Management request is approved, it’s assigned to a provisioner, such as CCOE, DevOps, or SRE.

Before you begin

Role required: sn_itom_cam.cw_approver

Procedure

  1. Navigate to All > Cloud Workspace > View accounts.

  2. Select Requests > Pending approvals.

  3. Review the request and select Approve or Deny.

  4. Confirm your decision.