Bulk monitor import issues
Learn to fix issues that might occur when you create monitors in bulk.
Common bulk monitor import issues
| Issue | Cause | Solution |
|---|---|---|
| cmdb_ci is required | Missing HTTP endpoint | Create endpoint in CMDB first |
| Location not found | Invalid location sys_id | Verify location exists |
| Authentication failed | Invalid credentials | Check username/password |
| Job stuck in "pending" | Event queue backed up | Wait or contact admin |
| Timeout errors | Large payload, slow processing | Increase timeout, reduce batch size |
Parent Topic:Troubleshoot synthetic monitors