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ACC deployment - shared between servers and endpoints › Configuring Agent Client Collector › Agent Client Collector › IT Operations Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Agent Client Collector certificates

Agent Client Collector certificates verify the authenticity of your agents, servers, and users. Using Agent Client Collector certificates ensures the safety of your environment.

Discovering certificates

To discover certificates on all of your host's applications with open ports, navigate to All > System Properties > All Properties and set the sn_acc_vis_content.tls_ssl_scan_all_open_ports property to true.

If you want to maintain certificates only for applications running on specific ports, set this property to false. The property's default value is true.

  • Manually refresh Agent Client Collector certificates
    Refresh Agent Client Collector self-signed certificates manually to validate Agent Client Collector plugins, instead of waiting for the scheduled synchronization. For example, you can use this feature when the agent can't validate a plugin and you don't want to wait for the scheduled synchronization.
  • Enable OpenSSL secure signing for plugins
    Create a self-signed certificate for an Agent Client Collector plugin. The following procedure gives an example of how to create an x509 certificate using OpenSSL. For other certificate types, consult OpenSSL documentation.
  • Add a self-signed certificate to the OS truststore
    Add a self-signed certificate to the truststore of your operating system (OS). By adding a certificate to the truststore, you can verify that the certificate is authentic and that your connections are secure.
  • Import a self-signed certificate
    Import a self-signed certificate in a Windows system by using the Certificate Import Wizard. The Certificate Import Wizard is required to complete the self-signed certificate import process on a Windows Operating System (OS).
  • Revoke Agent Client Collector certificates
    Stop communication between the agent and ITOM cloud services by removing an Agent Client Collector certificate. For example, there might be a security breach due to which you want to stop communication by revoking the agent's certificate.
  • Agent certificate rotation
    The Agent Client Collector certificate is valid for two years and must be rotated before it expires to avoid issues with agent connectivity. When expiration is approaching, the agent initiates a certificate rotation request.
  • Run Certificate Discovery via Agent Client Collector for Visibility Content
    Discover TLS/SSL certificates used by ports running on the agent's server. The Certificate Inventory and Management application uses this information to manage TLS/SSL certificates.

Parent Topic:Deploying Agent Client Collector on both servers and endpoints