Test Management 1.0

The ServiceNow® Test Management 1.0 application provides a tool for manual software testing.

With the Test Management plugin (com.snc.test_mgmt), test managers and testers can perform the following functions and manage all phases of the testing process.

• Create and maintain the test repository by creating test suites, test cases, and tests. For more information, see Create a test suite.
• Enable test execution by creating test plans, adding test cases, and assigning testers to test cases. For more information, see Create a test plan.
• Initiate the testing process and monitor the progress.
• Perform tests and record test results. For more information, see Performing tests and updating the test status.
• Update test case status. For more information, see Update the status of a test case.
• Report defects and retest, as necessary. For more information, see Report a defect from a failed test.
• Evaluate test results and complete the test plan sign-off form. For more information, see Complete the test plan sign-off.
• View testing reports on the Test Management dashboard. For more information, see Test Management dashboard.