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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Access demands

Learn how to navigate to the Next Experience for Demand Management in Strategic Planning Workspace and open a demand from the All Demands page.

Before you begin

Role required: it_demand_user, it_demand_manager, sn_ppm_read, demand_approver, apw_read

Procedure

  1. Navigate to Workspaces > Strategic Planning Workspace > Demands.

    Demands on the All Demands page displays in a list view.

Image omitted: all-demands-home-page.png
All Demands home page.
  1. Choose an action from the following options.
ActionDescription
Open a demandSelect a demand.- If a playbook is available for the demand, the Playbook page opens. - If there are no playbooks associated with the demand, the Details page opens.
Edit a demand in the side panelSelect the short description of a demand. For more information, see Update demand details.
Customize the All Demands page view
  1. Select Personalize fields from More Actions.
    Image omitted: personalize-fields-demands-list.png
    The Personalize fields option under More Actions enables you to customize your list view.</li>
  2. Add columns to your page view - select the check box next to the required column name in Available columns.
  3. Remove columns from your page view - select the cross icon next to the required column name in Selected columns.
  4. Select Apply. Note: Increase or reduce the area occupied by the columns in the data grid by dragging the line that separates them.