Add targets for a goal in Strategic Planning

Create SMART targets for goals to track and measure the progress of your goals.

Before you begin

Role required: sn_apw_advanced.spw_goal_user and (sn_align_core.apw_user or sn_gf.goal_admin)

About this task

If you’re using Now Assist for SPM, you can use the Target generation skill to generate targets for a goal. The skill uses the goal’s details and provided context to create a precise target for the goal. The more specific the input, the stronger the recommendations. For details, see Generate targets for a goal in Strategic Planning Workspace using Now Assist for SPM.

Configuring a target source for your target updates the Actuals to date field on the Target form automatically. For more information on target automation, see Target actuals automation in Strategic Planning.

A SMART target can be defined as S = Specific, M = Measurable, A = Attainable, R = Relevant, and T = Time-bound.

Note:

• Only the owner or contributors of the goal can create targets for the goal.
• You can also restrict the access for a target record to the specific users by enabling the Confidential field on the Target form if the ServiceNow® Operational Sustainability Management application is installed.

Procedure

1. Create a target for a goal using one of the following options.

1. On the form, fill in the fields.

   For a description of the field values, see Target form.

2. Select Save.

   You can also select Save and add new target and add more targets for the goal on the flow.

Result

The target progress records are automatically created when you save the target post populating the Actuals to date field. The target progress records specify the progress of each target for the goal.

Note: When you delete a goal, its associated targets (if any) and their progress records are also deleted even though the Allow the deletion of targets property is set to No.

What to do next

Update the progress of the target manually if the target is not enabled for target automation.