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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Exploring Portfolio Planning in Strategic Planning Workspace

Learn about the features, functionality, and the business value that Strategic Planning provides.

Strategic Planning overview

Strategic Planning uses Lenses to help you plan work for your company in a delivery perspective of your choice. Personalized portfolio plans that are created using a lens help you cascade the plans from the enterprise level down through portfolios and products or align work with an organizational goal or a value stream. Prioritize and roadmap relevant work, thus aligning the right execution teams to the right strategy.

After strategic plans are broken down into planning items such as projects or epics, you can schedule these items into your product or portfolio roadmaps. Using hybrid roadmaps, you can roll up both Waterfall and Agile work items to a shared initiative. You can also plan capacity and financials for each of these planning items all from a single workspace.

From the following table, learn about features of Strategic Planning in detail and how they enable managers to draw effective plans and drive agile transformation across the company.

Features and Benefits

FeatureBenefit
LensChoose a planning perspective to prioritize, fund, and align your work.
Lens configurationUse six predefined lenses or create custom lenses.
Portfolio plansEnable focused planning of work in the desired lens to align with strategy and drive shared outcomes.
High-level portfolio plansPrioritize and roadmap work at a high-level by building portfolio plans for strategic items such as initiatives.
Planning itemsPlan work in the form of projects, epics, demands, or a custom type to suit traditional, Agile, or hybrid approaches.
PrioritizationFacilitate smoother backlog grooming and prioritize the right work using List, Kanban, and Hierarchy views.
Portfolio roadmapsVisualize the prioritized work into roadmaps and set milestones to track key outcomes.
Free-form roadmapsFlexibly plan and track work across the company, without restricting to a planning organization or portfolio.
Scenario planningOptimize your portfolio planning by comparing potential outcomes, assessing their alignment with strategic goals, and approving the best scenario as your live plan.
ScoringStart scoring items in your portfolio plan to prioritize work based on a pre-defined or a custom score.
Goal managementCreate goals for portfolio plans, set targets for them, and evaluate the progress of the goals and targets to accomplish your organizational plans and drive business outcomes.
DiagnosticsIdentify and fix errors in the configuration and other common settings.
Capacity PlanningGenerate, view, and better plan the resource capacity for your prioritized planning items.
Financial planningView the financial planning of your planning items using the comprehensive view in the new Financials screen.

Comparing Portfolio Planning Workspace with Strategic Planning Workspace

  • Portfolio Planning Workspace: Prioritize, roadmap, and track work when using waterfall methodology. Enhance traditional portfolio planning for demand and project management. To learn more about Portfolio Planning, see Portfolio Planning.
  • Strategic Planning Workspace: Prioritize, roadmap, and track work when using traditional, agile, or hybrid methodologies. Align strategy to execution by defining and tracking goals across the organization.
FeaturePortfolio Planning WorkspaceStrategic Planning Workspace
Pre-defined lens: Project Portfolio
Image omitted: icon-check-mark-green.png
Yes|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Pre-defined lens: Organization|

Image omitted: icon-check-mark-green.png
Yes|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Pre-defined lens: Project Program|

Image omitted: icon-check-mark-green.png
Yes|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Pre-defined lens: Product|

Image omitted: icon-error-red-x.png
No|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Pre-defined lens: Strategic Investments|

Image omitted: icon-error-red-x.png
No|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Pre-defined lens: Goals|

Image omitted: icon-error-red-x.png
No|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Pre-defined lens: Value Stream|

Image omitted: icon-error-red-x.png
No|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Pre-defined lens: Business Capability|

Image omitted: icon-error-red-x.png
No|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Lens configuration: Modify existing lens|

Image omitted: icon-check-mark-green.png
Yes|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Lens configuration: Create new lens|

Image omitted: icon-error-red-x.png
No|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Portfolio plans: Create and share|

Image omitted: icon-check-mark-green.png
Yes|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Planning items: Supported planning items|Project, Demand|Project, Demand, Epic, Custom| |Supported items for high-level planning|Program (pm_program)|Strategic Program, Initiative, Custom| |Planning items: Custom planning item tables|

Image omitted: icon-error-red-x.png
No|Five predefined tables|

|Prioritization|

Image omitted: icon-check-mark-green.png
Yes|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Hierarchy (Prioritization)|

Image omitted: icon-check-mark-green.png
Yes|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Kanban (Prioritization)|

Image omitted: icon-error-red-x.png
No|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Roadmaps: Timeline|

Image omitted: icon-check-mark-green.png
Yes|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Roadmaps: Kanban|

Image omitted: icon-error-red-x.png
No|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Scenario planning|

Image omitted: icon-check-mark-green.png
Yes|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Scoring|

Image omitted: icon-error-red-x.png
No|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Goals|

Image omitted: icon-error-red-x.png
No|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Product Feedback|

Image omitted: icon-error-red-x.png
No|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Capacity planning|

Image omitted: icon-check-mark-green.png
Yes|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Financials|

Image omitted: icon-check-mark-green.png
Yes|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Create and share free-form roadmaps|Project, Demand, and Program tables|Any ServiceNow® platform entity| |Enterprise Agile Planning|

Image omitted: icon-error-red-x.png
No|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Dashboards|

Image omitted: icon-check-mark-green.png
Yes|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Monitor goals and strategies in ServiceNow AI Control Tower|

Image omitted: icon-error-red-x.png
No|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Strategy and Goals - Managing enterprise goals using boards|

Image omitted: icon-error-red-x.png
No|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|

|Next Experience for Demand Management|

Image omitted: icon-check-mark-green.png
Yes|\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes|
  • Lenses in Strategic Planning
    Lenses represent planning perspectives, which would be different for planning managers at different levels in an organization. Lenses enable you to create personalized portfolio plans through which you prioritize and align work with high-level initiatives and goals.
  • Portfolio plans in Strategic Planning
    Personalized portfolio plans help you align work with your company's objectives and roadmap the right work for the right time. Drive shared strategy using planning insights from portfolio plans and improve enterprise planning.
  • Scoring in Strategic Planning
    Scoring enables you to prioritize items, such as epics, projects, demands, initiatives, strategic programs, and other planning items, based on a defined quantitative metric.
  • Goals in Strategic Planning
    Create goals for your portfolio plan, set targets for them, and evaluate the progress of these goals and targets to accomplish your organizational plans and drive business outcomes.
  • Prioritization in Strategic Planning
    Prioritize work that is relevant for your portfolio using a centralized workspace in Strategic Planning. Review and determine the right work to invest in.
  • Roadmaps in Strategic Planning
    Strategically plan work for your company using visual roadmaps in Strategic Planning Workspace.
  • Scenario planning in Strategic Planning
    Create and evaluate strategic scenarios to explore different planning approaches. Approve the optimal scenario that aligns with the organizational goals and strategic priorities.
  • Capacity in Strategic Planning
    The Capacity tab provides portfolio managers a comprehensive view of capacity, allocations, and utilization of resources.
  • Financial planning for planning items
    Plan, re-forecast, track the financials, and create baselines for all of your planning items.
  • Strategic Planning with PPM, Agile 2.0, and SAFe
    Facilitate execution of the work planned in Strategic Planning in ServiceNow applications such as Project Portfolio Management (PPM), Agile Development 2.0, or Scaled Agile Framework.
  • Better together with other ServiceNow applications
    The integration of Strategic Planning with other ServiceNow applications helps portfolio and product managers to optimize planning, collaboration, and release management for their products.

Parent Topic:Portfolio Planning in Strategic Planning Workspace