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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Decision form

The decision form enables you to create a decision or plan for a demand to resolve or mitigate a risk or issue.

FieldDescription
NumberSystem-generated ID number with a configurable prefix.
StateCurrent state of the decision. Decisions are created in the Open state.The available values are: - Pending - Open - Work in Progress - Closed Complete - Closed Incomplete - Closed Skipped
PriorityUrgency of approving or implementing the decision based on the possible impact. Decisions are created with Low priority.The available values are: - Critical - High - Moderate - Low - Planning
Decision statusStatus of the decision. The available values are Pending, Approved, and Rejected.
ImpactImpact of the decision on the demand. Decisions are created with Low impact.The available values are: - High - Medium - Low
Approval requiredIndicates whether approval of the decision is required.
Estimated CostEstimated cost of implementing the decision.
Due dateRequested date for decision approval or implementation.
Assigned toResource assigned to work on the decision. The default value is the name of the user creating the decision is populated.
ParentDemand associated with the decision. This field is auto-populated.
Short descriptionBrief summary of the decision.
DescriptionBrief description of the decision and its impacts on the demand.
Work notesInformation about the decision.