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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Download the manifest file

Configure the user roles and download the add-in manifest file to use the Export to PowerPoint add-in for Microsoft PowerPoint.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > ServiceNow Add-Ins for Office > Office Add-In Manifests.

  2. Click Templates for ServiceNow.

    Note: Check the Templates for ServiceNow description to match with PowerPoint plugin for ServiceNow to ensure that the correct manifest file is selected.

  3. Click Download Manifest to download the add-in file.

    The manifest file you download is specific to your instance. It contains the instance URL and configuration details that apply only to your environment. Using a manifest from one instance on another instance does not work and may cause errors.

    If you work with more than one ServiceNow instance, for example, a development instance and a production instance — you have two options:

    • Install a separate manifest for each instance. Download and install the manifest individually from each instance you need to connect to.
    • Use the sideload option. If installing multiple manifests is not practical, use the sideload option to temporarily load the manifest for a different instance without installing it permanently.

What to do next

Parent Topic:Configuring Export to PowerPoint