Reset a demand to Draft state
A demand can be moved back to the Draft state, if necessary.
Before you begin
Role required: it_demand_manager
About this task
A demand can be reset to Draft from the Completed, Approved, Screening, or Submitted states, or until an artifact such as a project or enhancement is created from it. The Reset to Draft option is unavailable if the demand is in the Qualified state.
Procedure
Navigate to All > Demand > Demands > All.
Open the required demand form.
Select Reset to Draft.
A confirmation message appears if there are:
- Active assessments pending with stakeholders, or
- Resource assignments are created for the demand
- Select the check box to replan the allocated resource plans that have no actual hours reported.
Select OK.
Result
- The demand is moved to the Draft state.
- All the score values in Assessment Data tab are reset to default.
- All active assessments for the demand are canceled. New assessments are triggered when the demand moves to the Screening state and if the Assessment Required field on the demand form is set to true.
Parent Topic:Use Demand Management
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