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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Decision form

Use a decision form to add a decision to a demand.

FieldDescription
NumberSystem-generated ID number with a configurable prefix.
StateCurrent state of the decision. All new decision records are created with Open state.The available states are: Pending, Open, Work in Progress, Closed Complete, Closed Incomplete, and Closed Skipped
PriorityUrgency of approving or implementing the decision based on possible impact.
Decision statusStatus of the decision. The available options are: Pending, Approved, and Rejected.
ImpactImpact on the outcome of the demand if you don’t implement the decision.
Approval requiredOption for determining whether approval of the decision is required.
Estimated CostEstimated cost of implementing the decision.
Due dateRequested date on which the decision must be approved or implemented.
Assigned toPrimary resource assigned to work on the decision. The default value is the name of the user creating the decision record.
ParentDemand number to which this decision belongs.
Short descriptionBrief description of the decision such as what the decision is about, who made it, what it affects, and the decision outcome.As you start entering the title for your decision, related decisions that potentially match your decision are displayed. Select the Suggestion icon \(
Image omitted: demand-suggestion-icon.png
\) to select a description from the list of predefined decision descriptions.
DescriptionDetails of the decision and its potential impact.
Work notesInformation to record and track the status of decision implementation or approvals.

Parent Topic:Demand Management forms