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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Action form

Use an action form to add an action to a demand.

FieldDescription
NumberSystem-generated number with a configurable prefix.
StateCurrent state of the action. All new action records are created with the state set to Open.The available states are: Pending, Open, Work in Progress, Closed Complete, Closed Incomplete, and Closed Skipped
PriorityUrgency for implementing or approving the action based on impact.
Estimated CostEstimated cost the action generates.
ImpactThe impact on the outcome of the demand if you don’t implement the action.
ApprovalStatus of approval from the stakeholders for the action. The available options are: Not Yet Requested, Requested, Approved, and Rejected.
Assigned toPrimary resource assigned to implement the action.
Due dateRequested date on which the action must be approved or implemented.
ParentThe demand to which this action belongs.
Short descriptionBrief description of the action such as what the action entails, how to implement the action, who it affects, and the action outcome. Select the Suggestion icon
Image omitted: demand-suggestion-icon.png
to select a description from the list of predefined actions.
DescriptionDetails of the action and its potential impact.
Work notesInformation about the action. Add work notes to communicate about the status of action approval, rejection, or implementation with other users.

Parent Topic:Demand Management forms