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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

CI rate cards

A configuration item (CI) rate card is a group of recurring configuration item costs associated with multiple configuration items. Rate cards make it easier to enter and track costs that are the same across multiple configuration items.

Rate cards usually follow a framework in which all costs are recorded and allocated. For example, the contract costs of a specific model server in a New York datacenter could be different than the same server model running in a Madrid datacenter. Each model would have a separate rate card detailing the costs.

Users with the Financial Admin (financial_mgmt_admin) and Financial User (financial_mgmt_user) roles can manage CI rate cards.

  • Create a CI rate card
    You can add a CI rate card that specifies an hourly rate and associate a rate code.
  • Add a condition to a CI rate card
    If you're adding a condition to a CI rate card, use the Update CI List related link to create the relationship between the configuration item or items and the rate card.
  • CI rate card costs
    CI rate card costs generate expense lines for configuration items on the associated rate card
  • Aggregate CI costs
    Expense lines can be aggregated to apply all configuration item expenses to a parent business service or application with relationship paths.
  • Enable relationship aggregation
    The Process Last Month CI Costs scheduled job processes costs of configuration items. To start aggregating expenses to parents, identify the relationships to use for aggregation. Because there are many options for CMDB relationships, using all available paths for aggregation is generally not efficient.

Parent Topic:Cost Management