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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Performance Analytics Content Pack for Agile 2.0

Improve your Agile processes and practices using preconfigured dashboards with data visualizations from the Platform Analytics Content Pack for Agile 2.0.

Enabling the Performance Analytics Solution

Use the Performance Analytics widgets on the dashboard to visualize data over time, analyze your business processes, and identify areas of improvement. With solutions, you can get value from Performance Analytics for your application with minimal setup.

Note: Solutions include some dashboards that are inactive by default. You can activate these dashboards to make them visible to end users according to your business needs.

For unlimited access to all features of this Platform Analytics Solution, purchase a Performance Analytics subscription. For more information, see Activating your Performance Analytics subscription.

To use this Platform Analytics Solution, you must activate your subscription to Performance Analytics for Business Management. For more information about entitlements to Performance Analytics, see Activating your Performance Analytics subscription.

This base system Performance Analytics Solution is available from the ServiceNow Store. To enable this solution, as an admin, navigate to System Applications > Search ServiceNow Store. When the landing page for the ServiceNow Store opens, search for Performance Analytics Content Pack for Agile 2.0. When you find the solution, follow the instructions in the ServiceNow Store. The ServiceNow Store has its own documentation.

Business stakeholder role support

The business stakeholder role (sn_agile_read) has read-only access to all Agile 2.0 dashboards. For more information, see Business stakeholder role for Agile Development 2.0.

Available dashboards and charts

The Platform Analytics Content Pack for Agile 2.0 includes the following preconfigured dashboards, each containing charts such as burnup, burndown, and cumulative flow diagrams:

  • Agile 2.0 Sprint dashboard: Tracks sprint-level progress using burnup, burndown, and cumulative flow charts.
  • Agile 2.0 Release dashboard: Tracks release-level progress using burnup, burndown, and cycle time charts.
  • Agile 2.0 Team dashboard: Provides velocity history and velocity by type reports.

For more information about using these dashboards, see Agile Development process flow.

  • Enable daily data collection for Agile 2.0 dashboards
    Enable scheduled data collection to begin collecting scores on new data automatically. Data collection jobs automatically collect scores for automated indicators and breakdowns.
  • Upgrading the layout of Agile 2.0 dashboards
    Upgrade to the latest layout of Agile 2.0 dashboards using Solution Library.
  • Agile 2.0 Epic Dashboard
    Visually analyze the progress of the stories of an epic over a given period using the Epic Dashboard.
  • Agile 2.0 Sprint Dashboard
    Track the progress of your stories in the current sprint and forecast sprint completion using the Sprint Dashboard.
  • Agile 2.0 Prior Sprint Dashboard
    Prior Sprint Dashboard provides data visualization on scope, actual burndown and burnup, and forecast trends of previous sprints. Analyze the data and plan the work for upcoming sprints.
  • Agile 2.0 Release Dashboard
    Track the progress of your stories and analyze scope changes in the current release using Agile 2.0 Release Dashboard.
  • Agile 2.0 Prior Release Dashboard
    Prior Release Dashboard provides data visualization on scope, actual burnup and burndown, and forecast trends of previous releases. Analyze the data and plan the work for upcoming releases.
  • Agile 2.0 Team Dashboard
    Team Dashboard provides a visualization of the team's progress on stories over a given period. It provides team predictability charts and helps you plan the team's capacity for the upcoming sprints. In addition, it provides details of all the team members.
  • Customizing Agile 2.0 dashboard reports
    Customize the Burnup, Burndown, and Cumulative Flow Diagram reports of your Agile 2.0 dashboards according to the custom states of your scrum stories.

Parent Topic:Agile Development

Related topics

Activate your Performance Analytics subscription