Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Software Asset Management properties

You can set default reconciliation properties such as grouping and reconciliation debugging.

These properties are available for the Software Asset Management application.

To access these properties, navigate to All > Software Asset > Administration > Properties.

PropertyDescription
Select the default Group setting for the weekly run of reconciliationcom.snc.samp.recon.group

Determines how rights and software installations are grouped during reconciliation.

Values (default is None):

  • Company
  • Cost Center
  • Country
  • Department
  • Region
SAM Workspace License operations list count limitsn\_sam\_workspace.sam\_license\_operations\_list\_countEnables setting up a threshold limit to show the count of software asset records on the License operations view. SAM administrator can set the value of the threshold limit as required.Value is set to 5000000. If there are less than five million records, then the exact count of software installation records is shown. If there are more than five million records, then the count is shown as 5000000+.
Select the default Subgroup setting for the weekly run of reconciliationcom.snc.samp.recon.subgroup

Determines the secondary grouping for rights and software installations during reconciliation.

Except for None, group and subgroup values must be different.

Values (default is None):

  • Company
  • Cost Center
  • Country
  • Department
  • Region
Run reconciliation with all available custom license metricscom.snc.samp.recon.enablecustommetricsEnables custom license metrics when running reconciliation. If you have a custom license metric configured, it is not applied when this property is set to No. The default is Yes.
Enable debugging of reconciliation results. Note that enabling debugging will have an impact on performance.com.snc.samp.debugEnables debugging of reconciliation results to troubleshoot a result. The default is No.Additionally, this property also triggers logging for on-premise import debugging.
Automatically create software models for all 'licensable' productscom.snc.samp.automaticsmrcreation

Automatically creates a software model, in a non-compliant state, for any unlicensed installations, subscriptions, or options (of licensable products) in the Product Results list that don’t have an entitlement.The new software model and results are used to show the unlicensed count in the License Position Report.

Note: For more information on automatically creating software models, see Automatic creation of software models.

Automatically create software model results for unlicensed products during software asset reconciliationcom.snc.samp.unlicensed\_smr\_creationDisables software model result creation for unlicensed software models. Software model results continue to be created for software models that have valid entitlements. The default value is False. You can modify the value using system properties configuration. When the property is set to True, the software model results get created for software models that don’t have entitlements or have installs requiring action.

Select the level of aggregation for reconciling licenses for Oracle databases and WebLogic servers on VMware com.snc.samp.oracle.reconlevel

Note: This property is available only if you have activated the Software Asset Management publisher pack for Oracle.

Note: This property supports domain separation using the domain separation application properties for Software Asset Management. See Set up domain-specific reconciliation properties for Oracle for more details.

Level of aggregation that is used for reconciling Oracle Database and WebLogic Server licenses on VMware virtualization technology. Software Asset Management supports the following aggregation levels:- ESX: The ESX aggregation level considers all processor cores on the ESX host. - ESX cluster (default value): The ESX cluster aggregation level considers all processors on every ESX server within a cluster. - vCenter(s): The vCenter(s) aggregation level considers all processor cores on every ESX server.

If you select this aggregation level, licensing calculations are based on the ESXi version that you’re using in your VMware virtual environment. See Oracle Database and WebLogic Server licensing in soft-partitioned environments for more information on the supported ESXi versions.

Use host affinity for reconciling licenses for Oracle databases and WebLogic servers on VMware at the vCenter(s) aggregation levelcom.snc.samp.oracle.hostaffinityenabled

Note: This property is available only if you have activated the Software Asset Management publisher pack for Oracle.

Note: This property supports domain separation by using the domain separation application properties for Software Asset Management. See Set up domain-specific reconciliation properties for Oracle for more details.

Enables the Software Asset Management application to account for VM-Host affinity rules when reconciling Oracle Database and WebLogic Server licenses within VMware vCenter Server instances. This property is applicable only if you set the aggregation level for Oracle reconciliation to vCenter(s) in the Select the level of aggregation for reconciling licenses for Oracle databases and WebLogic servers on VMware property.VM-Host affinity rules enable you to specify the physical ESXi hosts on which your virtual machines can run. If provisions are made for VM-Host affinity rules in your Oracle license agreement, you can lower your licensing obligations by accounting for these rules when licensing your Oracle Database and WebLogic servers.
Automatically create software models for all 'not licensable' productscom.snc.samp.automaticsmcreationAutomatically creates a software model, in a non-compliant state, for any unlicensed installations \(of not-licensable products\) in the Product Results list.The new software model is used by Application Portfolio Management. Default is No.
Enter the name of the true/false field added to cmdb\_ci\_hardware table to exclude software installed on selected devices from Software Asset Managementcom.snc.samp.exclude\_device\_flagExcludes the software installed on devices \(from the Software Asset Management application\) where the Exclude from SAM column is set to true when you enter the column name, exclude\_from\_sam.

Enter the license period (in days) to be considered during reconciliation, for applications published on Citrix environmentcom.snc.samp.citrix.app.license.period

Note: This property is available only if you have activated the Software Asset Management publisher pack for Citrix.

Indicates the license period \(in days\) for Citrix applications to be considered during reconciliation. Default is 90 days.
Enter the timeout period \(in days\) to resolve reclamation errors before the reclamation flow moves to the Closed canceled statesam\_reclamation\_flow\_error\_timeoutIndicates the timeout period \(in days\) to resolve reclamation errors before the reclamation flow moves to the Closed canceled state.The default value is 30 days.
Enter the period \(in days\) to be considered for peak usage consumption, for engineering applications.com.snc.samp.eng.app.peak.usage.periodIndicates the period \(in days\) for engineering applications to be considered for peak usage consumption. The default value is 30 days and only a user with the sam\_admin role can update this field.
Enter the number of scheduled jobs to run in parallel for reconciliation.com.snc.samp.recon.max\_workersIndicates the number of scheduled jobs that run in parallel to reconciliation. Several scheduled jobs run reconciliation for different publishers simultaneously.
Indicates whether Wide-Net Normalization is enabled on the instance. If enabled, Wide-Net Normalization rules/patterns are applied on discovery models that haven’t been fully normalized by regular package normalization rules.com.snc.samp.wide\_net\_normalization.enabledEnables wide-net normalization to be performed on discovery models. This property is enabled by default. Wide-net normalization is performed only on discovery models that couldn’t be normalized using content rules. Only users with an admin role can modify the property.
Enable ML Normalization for discovered software.com.snc.samp.enable.ml\_normalizationEnables machine learning normalization to be performed on discovery models. This property is enabled by default. Machine learning normalization is performed only on discovery models that couldn’t be normalized using content rules. Only users with an admin role can modify the property.
Enter the threshold period \(in days\) after which billing data pulled from Cloud is considered old. This affects the license type confidence.com.snc.samp.sam\_ci\_billing\_thresholdIndicates the threshold period, based on the number of days after which the billing data that is pulled from Cloud Insights is considered old. Cloud Insights is used to determine the license type for SQL Server installed on AWS.​ The default value is 30 days and this property is activated by default.
Red Hat Enterprise Linux Server for Virtual Datacenters license cost optimization thresholdNote: This property is available only if you have activated the Software Asset Management publisher pack for IBM.Determines whether you should use RHEL Server or RHEL for Virtual Datacenters licenses for your RHEL deployment. The default threshold value is 3.2. This value is based on the ratio of the current RHEL Server subscription list price to the current RHEL for Virtual Datacenters subscription list price. If your entitlements contain different pricing for these products, you can calculate this value by dividing your RHEL for Virtual Datacenters subscription price by your RHEL Server subscription price. See Software Asset Management for Red Hat Enterprise Linux for more information about how you can use this threshold value to determine the most optimal license type for your RHEL deployment.

Microsoft Windows Server for Datacenter license cost optimization threshold com.snc.samp.windowserver.license.threshold

Note: This property is available only if you have activated the Software Asset Management publisher pack for Microsoft.

Determines whether it’s more cost-effective to license the physical hosts or virtual machines \(VMs\) within your Microsoft Windows Server clusters based on the cost ratio between Microsoft Windows Server Datacenter Edition licenses and Microsoft Windows Server Standard Edition licenses. Based on the current list price of each license type, the default cost ratio value is 4.59. If your entitlements contain different pricing for these license types, you can modify this value by dividing the average price of your Microsoft Windows Server Datacenter Edition licenses by the average price of your Microsoft Windows Server Standard Edition licenses.

Default Region for IBM Devicessn_samp_ibm_lic.default_region

Note: This property is available only if you have activated the Software Asset Management publisher pack for IBM and installed the IBM License Compliance for Software Asset Management application. For details on how to install the application, see Request the IBM License Compliance for Software Asset Management application for Authorized Software Asset Management Provider (ASP) integrations.

Automatically associates physical hosts with a default region if they aren’t already associated with one. IBM license usage can be calculated only for physical hosts that are associated with a region.

The default value is North America and South America.

Connect to ILMT usingsn_samp_ibm_lic.ilmt_api_version

Note: This property is available only if you have activated the Software Asset Management publisher pack for IBM.

Indicates which version of the IBM License Metric Tool \(ILMT\) or BigFix Inventory integration APIs you’re using to create a connection between your IBM servers and the ServiceNow AI Platform platform.

Ratio of the entitlement cost of a Microsoft SQL Server Standard with Software Assurance to the cost of Microsoft SQL Server Enterprise with Software Assurancecom.snc.samp.sqlserver.standard_sa.to.enterprise_sa.cost.ratio

Note: This property is available only if you have activated the Software Asset Management publisher pack for Microsoft.

Determines whether it’s more cost-effective to license the physical hosts or virtual machines \(VMs\) within your Microsoft SQL Server clusters based on the cost ratio between Microsoft SQL Server Standard Edition licenses with Software Assurance and Microsoft SQL Server Enterprise Edition licenses with Software Assurance. Based on the current list price of each license type, the default cost ratio value is 0.25. If your entitlements contain different pricing for these license types, you can modify this value by dividing the price of your Microsoft SQL Server Standard Edition licenses with Software Assurance by the price of your Microsoft SQL Server Enterprise Edition licenses with Software Assurance.

Ratio of the entitlement cost of a Microsoft Software Assurance entitlement to the cost of a Microsoft Non-Software Assurance entitlementcom.snc.samp.ms.sa.to.nonsa.cost.ratio

Note: This property is available only if you have activated the Software Asset Management publisher pack for Microsoft.

Determines whether it’s more cost effective to use licenses with or without Microsoft Software Assurance on your Microsoft SQL Server clusters. The Software Asset Management application makes this determination based on the cost ratio between Microsoft SQL Server licenses with Software Assurance and without Software Assurance. Based on the current list price of each license type, the default cost ratio value is 1.25. If your entitlements contain different pricing for these license types, you can modify this value by dividing the price of your Microsoft SQL Server licenses with Software Assurance by the price of your Microsoft SQL Server licenses without Software Assurance.
com.snc.samp.use\_lifecycle\_approximation

Determines whether to include approximate life cycle dates when generating the life cycle report. This property is enabled by default.

When selected, this property includes Software Product Lifecycle records that have the Lifecycle Code field populated when the Software Lifecycle Report is generated.

com.snc.samp.generate.calculated.lifecyclesCreates calculated lifecyles. To enhance lifecycle coverage beyond approximated lifecycle data, the system calculates EOS, EOES, and EOL dates by applying software lifecycle averages, measured in months, from the GA dates. When selected, this property enables generating calculated lifecycle dates based on Lifecycle averages defined for either the product, publisher, or industry averages.
com.snc.samp.manage.published.productsEnables you to publish software products in the phase-wise Software Asset Management implementation and also remove the published software products. The default value of this property is false. By setting the value of this property to true, you can view reports and dashboards only related to the software products that you manage in a phase-wise implementation of Software Asset Management in the following views of the Software Asset Workspace:- Software asset overview - License usage view

Parent Topic:Software Asset Management references