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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Red Hat Enterprise Linux entitlements

Software entitlements define the license details for your Red Hat Enterprise Linux (RHEL) products. You can create individual entitlements or import a list of entitlements from a spreadsheet.

Important: You can create and import entitlements in both the Software Asset Management classic application and the Software Asset Workspace. The following sections provide details on how to create and import entitlements in the Software Asset Management classic application. For details on how to create entitlements in the Software Asset Workspace, see Create entitlements in workspace. For details on how to import entitlements in the Software Asset Workspace, see Import bulk entitlements in workspace.

Parent Topic:Software Asset Management for Red Hat Enterprise Linux

Create entitlements for Red Hat Enterprise Linux

Create individual software entitlements for your Red Hat Enterprise Linux (RHEL) products.

Before you begin

Role required: sam_user or sam_admin

Important: You can create entitlements in both the Software Asset Management classic application and the Software Asset Workspace. The following steps provide details on how to create entitlements in the Software Asset Management classic application. For details on how to create entitlements in the Software Asset Workspace, see Create entitlements in workspace.

Procedure

  1. Navigate to All > Asset > Portfolios > Software Entitlement.

  2. Select New.

  3. On the form, fill in the fields.

FieldValue
Display nameName of the software entitlement. This field is automatically set based on the Asset tag and Software model fields.
Asset tagSerial number and bar code that are used to identify and track the asset.
Publisher part numberPublisher part number \(PPN\) for the entitlement.
Software modelSoftware model that has the entitlement.
Agreement typeType of license agreement. Possible values include the following:- Generic - Enterprise License Agreement \(ELA\)
License typeType of license. Set this field to Subscription.
Subscription periodLength of time for which the subscription is valid. This field appears only when Subscription is selected from the License type field.
Start dateDate when the subscription begins. This field appears only when Subscription is selected from the License type field.
End dateDate when the subscription expires. Do not select a date if the subscription does not expire. This field appears only when Subscription is selected from the License type field.
Metric groupSoftware publisher or software bundle that predefined software calculations are assigned to. Select Red Hat.
License metricGroup of predefined software calculations that are assigned to a metric group. Software Asset Management uses license metrics to calculate the rights for a specific set of software products during reconciliation. License metric options are based on the software publisher or software bundle that you select from the Metric group list. Possible values include the following: - Per Socket-pair - Per Core
Rights per license packTotal number of rights associated with each pack that you purchased for Red Hat. This field appears only when Per Core is selected from the License metric field.
Purchased rightsTotal number of rights that you purchased.
Active rightsTotal number of rights that you can allocate to your users or devices. This field is set automatically.
Allocations availableNumber of active rights that you have not yet allocated to any user or device. This field is set automatically.
Unit costCost of each software right.
Total costTotal cost of your purchased rights. This field is automatically set based on the Purchased rights and Unit cost fields.
  1. Select Submit.

Import entitlements for Red Hat Enterprise Linux

Import a list of Red Hat Enterprise Linux (RHEL) software entitlements from a spreadsheet.

Before you begin

Role required: sam_admin

Important: You can import software entitlements in both the Software Asset Management classic application and the Software Asset Workspace. The following steps provide details on how to import software entitlements in the Software Asset Management classic application. For details on how to import software entitlements in the Software Asset Workspace, see Import bulk entitlements in workspace.

Procedure

  1. Download the spreadsheet template for the software entitlement import.

    1. On the page header of your ServiceNow® instance, select All.

    2. In the menu navigation filter, enter samp_bulk_import_list.do.

      The Entitlement Imports [samp_bulk_import] table opens.

    3. Select New.

    4. On the Entitlement Import form, select Download template.

  2. Fill in the spreadsheet with all software entitlements that you want to import.

  3. Import your software entitlements into your ServiceNow instance.

    1. On the page header of your ServiceNow® instance, select All.

    2. In the menu navigation filter, enter samp_bulk_import_list.do.

      The Entitlement Imports [samp_bulk_import] table opens.

    3. Select New.

    4. On the form, fill in the fields.

      FieldDescription
      Import typeType of document that you are importing software entitlements from. The options are Standard import document and Microsoft license statement (MLS). Set this field to Standard import document.
      FileSpreadsheet of software entitlements that you want to import. Select Click to add... to search for and select the same spreadsheet that you filled out in step 2.
      DescriptionBrief description of the software entitlement import.
    5. Select Import.

Result

All software entitlements are imported into your ServiceNow instance.