Sample payload for generic software install records

A sample payload that populates the Software Installation [cmdb_sam_sw_install] table in the ServiceNow instance with discovery data collected by third-party discovery sources.

The following is a sample payload for creating software install records for publishers such as Microsoft, IBM. For Oracle, VMware, and Citrix, specialized payloads are used.

In this sample payload, you are passing the information of the installed software, Microsoft Word 2016, and the related CI to inform where it is installed (on a computer CI "SAMILMT8"). You can look up column names in the cmdb_sam_sw_install table and send information by passing the columns, value pairs in the payload. For example, in this payload you are sending the publisher, version and display_name columns. You can also send additional information such as the edition column.

Note: For more information on CI Identifier rules, see Identifier Rules.

{ 'items': [{'className':'cmdb_ci_computer',
                'related': [{
                              className:'cmdb_sam_sw_install',
                              values: {
                                'publisher':'Microsoft',
                                'version':'2016',
                                'display_name':'Word'
                                }
                            }
                        ],
                   'values': {'name':'SAMILMT8'}
                             }]
              }

Parent Topic:Software Asset Management references