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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Entitlement import error fields

Entitlement Import Error form and related list field descriptions.

Entitlement Import Error form

Field	Description
Error status	Status of the entitlement. An error record can have either of the two statuses:- Manually fixed: when all the errors in the error record are corrected and the entitlement is successfully created. - Needs review:the error record is created and you need to review and correct the errors.
Reason	Reason the imported entitlement couldn't be added to the Entitlement list.
Asset tag	Serial number and the bar code used for tracking the asset.
Publisher part number	Publisher part number from the Software Product Definitions lookup list of predefined software that may have already been purchased. When you select a publisher part number, you may encounter a message: `Many underlying software models are being created. These might be part of suite components, downgrade rights or next version. Please validate on completion`. The message appears only if there are greater than or equal to 50 suite components for the software model and if any of the following conditions are met: A software model does not exist for any suite component A software model does not exist for any downgrade right A software model does not exist for the next version Note: If a software model exists for the publisher part number, the Software model field is automatically populated. Otherwise, the software model is automatically created for you directly from this form. If there are multiple software models created with the same discovery map conditions, the software model must be selected manually.
Software model	The software model to match the entitlement. Note: A warning message is shown if the publisher part number is not associated with the publisher and product for the software model. You can either change the software model, or save the entitlement as is.
License type	License type. Whether the rights grant full access to the software or if they are being upgraded from a previous version of the software.When the type is Upgrade, the Upgraded Entitlements related list is shown. The upgrade license type is used to specify the entitlements you are upgrading. This field becomes read-only after the form has been submitted. Note: For SaaS entitlements, keep the default value (Full).
Metric group	This field is automatically populated based on the Software Model field. Each metric group has a set of license metrics that are specific to the software publisher.
License metric	License metric for the license group that the software license is counted against when reconciliation is run. The options for license metric change based on the Metric group field. The default value for SaaS entitlements is User Subscription.For more information, see Software license metrics. Note: Use the Envelopes license metric only for Docusign entitlements.
Rights per license pack	Rights associated with each pack that is purchased for Microsoft Per Core or Microsoft Per Core with CAL licenses.
Number of packs	Number of packs for Microsoft Per Core or Microsoft Per Core with CAL licenses.
Purchased right	Number of rights that you are purchasing.Note: If you've specified a Microsoft Per Core or Microsoft Per Core with CAL license type, this field is automatically populated. This value is based on the values entered in the Rights per license pack field multiplied by the value in the Number of packs field.
Agreement type	Based on the agreement type that you select, downgrade rights are automatically generated. Note: If the agreement type is Enterprise License Agreement or Unlimited Level Agreement, the Status is Compliant even if there are unlicensed installations. Generic: Downgrade rights are not automatically populated. If you change the agreement type on an existing software entitlement from Generic to any other type (for example CLP), the downgrade rights are automatically populated. Any agreement type other than Generic: Downgrade rights are automatically populated. If you change the agreement type on an existing software entitlement from an agreement type other than Generic (for example, ELTA) to Generic, the downgrade rights that were already populated are not deleted or deactivated.
Purchased rights	Number of rights that you are purchasing.
Oracle options	Oracle options related to the entitlement.
Contract number	Contract number for the entitlement.

Field	Description
Publisher	Name of the software publisher.
Product	Name of the product.
Version	Version of the software product.
Edition	Edition of the software product.
Language	Language of the software product to use when searching for the normalized discovery model, which is populated once it has been normalized or added manually.
Platform	Platform of the software product to use when searching for the normalized discovery model.

Field	Description
Owned by	User or department with financial ownership of the asset. The asset owner can be different than the manager.
PO number	Purchase order number.
Company	Company that this asset belongs to.
Location	Where the license is used. For example, a specific site, country, or region.
Department	Department of the person Assigned to this software license.

Field	Description
Vendor	Company that the asset was purchased from.
Unit cost	Unit cost of the software. Note: Required for total cost and savings calculations on the Software Asset Management dashboard.
GL account	General ledger account number associated with the asset.
Cost center	Cost center financially responsible for the asset.

Parent Topic:Software Asset Management references